Talk Talk phone number

[Selina]

I have had an email from Talk Talk informing me that they are increasing their charges but up until tomorrow I can get a cheap fixed rate for 2 years in their sale.  They are already my ISP but my line rental is BT so there would be quite a saving.  It is true that their prices are increasing.

My query is the phone number given in the email to take advantage of the offer is 800 988 4508 and I cannot trace this anywhere connected to Talk Talk, I always like to be certain that emails and phone numbers are genuine before going ahead.

Has anyone used this number or can confirm it is definitely one belonging to Talk Talk?

Thank you.
Selina

[RJ_Paton]

Why not call Talk Talk from a number you definitely know is theirs

The customer service operators should know if the email is genuine or not.

[Selina]

Yes, thank you, that is the best way to go I think.  I just thought that the number given would connect me to the correct department as I am already a customer of them.

Selina

[RJ_Paton]

Yes, thank you, that is the best way to go I think.  I just thought that the number given would connect me to the correct department as I am already a customer of them.

Selina

If ever in any doubt about anything in an email always contact the company directly through a number/website/email that you know is theirs. Too many scammers out there.

[stanmapstone]

The correct number for this  Talk Talk offer is 0800 988 4508

Stan

[Selina]

Many thanks Stan.

Selina

[stanmapstone]

I forgot to say it takes you to a call centre in, I think,  India.

Stan

[Selina]

Oh great!  Well will see how it goes.

Selina

[Viktoria]

I have had scam calls  yesterday and today.
I have a new phone and it does not have “call gaurdian “ as did the previous one.
Phoned BT as the calls said my internet was being cut off.I must press 1.
Like heck I thought!
BT confirmed it was a scam and told me to ring 1572and choose option 1.
That number will not call again.
Viktoria.