Author Topic: What's happened to Thru-lines on Ancestry?  (Read 559 times)

Offline Romilly

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What's happened to Thru-lines on Ancestry?
« on: Thursday 07 March 19 19:37 GMT (UK) »

Does anyone know what's happened to the Thru-lines (Beta) option on the Ancestry DNA Page?

Mine seems to have disappeared, and reverted back to the DNA Circles option!

I really liked it, and have made lots of discoveries from it, - it showed you which mutual ancestor you had in common with your DNA Matches...

I hope that it comes back soon!

Romilly.
Any census information included in this post is Crown Copyright, from www.nationalarchives.gov.uk
Researching:
Wilson, Warren, Dulston, Hooper, Duffin, Petty, Rees, Davies, Williams, Newman, Dyer, Hamilton, Edmeads, Pattenden.

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Offline hurworth

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Re: What's happened to Thru-lines on Ancestry?
« Reply #1 on: Thursday 07 March 19 19:47 GMT (UK) »
They seem to come and go.  I couldn't see any for a while yesterday.

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Offline Romilly

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Re: What's happened to Thru-lines on Ancestry?
« Reply #2 on: Thursday 07 March 19 19:53 GMT (UK) »

I hope that they fix it soon, - I've made some major breakthroughs from it.

Romilly.
Any census information included in this post is Crown Copyright, from www.nationalarchives.gov.uk
Researching:
Wilson, Warren, Dulston, Hooper, Duffin, Petty, Rees, Davies, Williams, Newman, Dyer, Hamilton, Edmeads, Pattenden.

Offline angelfish58

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Re: What's happened to Thru-lines on Ancestry?
« Reply #3 on: Thursday 07 March 19 19:56 GMT (UK) »
I had trouble earlier but then noticed that I'd been moved to ancestry.com, when I changed back to .co.uk ThruLines were back. I had no bother at all with the ancestry app on my tablet during all this.
Watson, Snowball, Pyburn, Heppell, Ferry, Holmes, Clennett, Kidd, Pescod Co.Duham & Northumberland
Stockton, Watson N. Yorks
Brown & Anstey, Devon
Challnor/Challoner Cheshire/Shropshire. Moore, Mansell: Wellington, Shropshire
Davies/ David, Coity, Glamorgan
Census information is Crown Copyright www.nationalarchives.gov.uk

Offline sugarfizzle

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Re: What's happened to Thru-lines on Ancestry?
« Reply #4 on: Saturday 09 March 19 07:04 GMT (UK) »
Something strange is happening at Ancestry.
With DNA sometimes I get Thrulines, sometimes I get circles, sometimes I can't access my matches at all - Error message 400. The site generally is now acting the same way on Chrome, sometimes accessible, often not.

It is fully accessible in incognito mode, and on Firefox.

Elsewhere, someone has suggested clearing the cache, but this means all my saved passwords will go.

Regards Margaret

Modified

https://dna-explained.com/2019/03/08/ancestrys-disappearing-thrulines-now-you-see-them-now-you-dont/
STEER, mainly Surrey, Kent; PINNOCKS/HAINES, Gosport, Hants; BARKER, mainly Broadwater, Sussex; Gosport, Hampshire; LAVERSUCH, Micheldever, Hampshire; WESTALL, London, Reading, Berks; HYDE, Croydon, Surrey; BRIGDEN, Hadlow, Kent and London; TUTHILL/STEPHENS, London
WILKINSON, Leeds, Yorkshire and Liverpool; WILLIAMSON, Liverpool; BEARE, Yeovil, Somerset; ALLEN, Kent and London; GORST, Liverpool; HOYLE, mainly Leeds, Yorkshire

Census Information is Crown Copyright, from www.nationalarchives.go

Offline Romilly

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Re: What's happened to Thru-lines on Ancestry?
« Reply #5 on: Saturday 09 March 19 09:10 GMT (UK) »

Yes, - I'd found that too Margaret.

I've gone through all the steps, and I've cleared all my downloads, but it's still problematic:-(

I can't get on my Matches page at all !

Romilly.
Any census information included in this post is Crown Copyright, from www.nationalarchives.gov.uk
Researching:
Wilson, Warren, Dulston, Hooper, Duffin, Petty, Rees, Davies, Williams, Newman, Dyer, Hamilton, Edmeads, Pattenden.

Offline Gadget

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Re: What's happened to Thru-lines on Ancestry?
« Reply #6 on: Saturday 09 March 19 09:25 GMT (UK) »
It's specific Ancestry cookies that are supposed to be deleted not cache.

I use Firefox and haven't had any disappearances or problems but all I get is the snip below, no Circles. I made my tree private/unsearchable to see what happened but it still comes up with the same little box!

I'm assuming that they'll get there eventually.

Gadget
Census &  BMD information Crown Copyright www.nationalarchives.gov.uk and GROS - www.scotlandspeople.gov.uk

Offline sugarfizzle

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Re: What's happened to Thru-lines on Ancestry?
« Reply #7 on: Saturday 09 March 19 10:37 GMT (UK) »
Thanks Gadget. I realised that after reading 'DNA explained' blog which is why I modified my message.

Haven't tried it yet, as I am out and about, will have a go later.

Regards Margaret
STEER, mainly Surrey, Kent; PINNOCKS/HAINES, Gosport, Hants; BARKER, mainly Broadwater, Sussex; Gosport, Hampshire; LAVERSUCH, Micheldever, Hampshire; WESTALL, London, Reading, Berks; HYDE, Croydon, Surrey; BRIGDEN, Hadlow, Kent and London; TUTHILL/STEPHENS, London
WILKINSON, Leeds, Yorkshire and Liverpool; WILLIAMSON, Liverpool; BEARE, Yeovil, Somerset; ALLEN, Kent and London; GORST, Liverpool; HOYLE, mainly Leeds, Yorkshire

Census Information is Crown Copyright, from www.nationalarchives.go

Offline Romilly

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Re: What's happened to Thru-lines on Ancestry?
« Reply #8 on: Saturday 09 March 19 10:57 GMT (UK) »

Well, as per the instructions from Ancestry, I cleared everything, shut down my Tablet and rebooted, - and...

It still doesn't work!!

I just get a message saying, 'This page isn't available'.

Romilly :-(
Any census information included in this post is Crown Copyright, from www.nationalarchives.gov.uk
Researching:
Wilson, Warren, Dulston, Hooper, Duffin, Petty, Rees, Davies, Williams, Newman, Dyer, Hamilton, Edmeads, Pattenden.