Problems with Ancestry DNA pages?

[Gadget]

This is the profile page, which works in the same way:

[sugarfizzle]

I didn't try to view profiles when I used your suggestion, Gadget. I've just tried and at least that seems to be working, which hasn't done for a good few days now. One problem solved at least by clearing those pesky cookies.

The duplication/triplication/quadruplication etc of names continues, and the scrolling through of the same 20 profiles of DNA matches with common ancestors continues.

We'll get there one day.

Regards Margaret

[Janethepain]

I took your advice there Gadget, worked like a dream - wish I had read your post properly, earlier in the weekend!!

[Gadget]

Glad to have helped. It took me a while to work it out. I think it was possibly a rogue cookie.

Sorry that I can't help with Margaret's problem. I think that looks like an Ancestry mess up 

[melba_schmelba]

Glad to have helped. It took me a while to work it out. I think it was possibly a rogue cookie.

Sorry that I can't help with Margaret's problem. I think that looks like an Ancestry mess up 

Thanks Gadget, clearing cookies also worked on getting the profiles back  . My people occuring 5x in the DNA match lists has also stopped. I still get some phantom 'you share a common ancestor of a 5x grandparent' which goes to a blank page if I click it though, but I don't get false leads from the common ancestor leafs anymore.

[Gadget]

Pleased 

I heard from Margaret that it's sorted some of her probs as well.

[jillruss]

Miraculously, within the last 10 minutes or so, things seem to have rectified themselves for me as well - and I did very little to change them so assume it must all have been at the Ancestry end.

Having said that, I have no confidence that, next time I log on, it won't have all gone pear shaped again!

I have now made a mental note: next time Ancestry try out a Beta system, stay clear until all the faults have been ironed out and it becomes the standard system.

A word from them -- as in the old fashioned 'Do not adjust your sets'  - might have been nice. 

[Gadget]

Not sure it was them, Jill, as the cookie removal cleared it for me on Sat/Sunday.  I'm still convinced that it was (a) rogue cookie(s).

Did you clear the cookies before closing down yesterday? If so, it would have been sorted next time you logged on.

[Rufous Treecreeper]

I want to say thank you too  . I cleared cookies and was able to send the DNA match the message.
Wonderful place Rootschat 
Marlene