Author Topic: Contacting people on Ancestry  (Read 1404 times)

Offline ladybird

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Contacting people on Ancestry
« on: Thursday 21 November 19 19:47 GMT (UK) »
Help!! This is driving me to distraction ...is it them or am I doing something wrong.
I have a subscription to A.co.uk and have put my tree on there (public) but each time I try to contact someone who might have a link to my tree it comes up with

We’re sorry, this page is temporarily unavailable.
You can try reloading the page, or come back later.

It's been saying this for weeks!!
 >:( Sylvia
Main names:
Scotland (Travellers) - Townsend/Townsley
Lanark and Stirling - Jeffrey.
Northumberland/ Durham - Newton, Nixon, Sharp, Greaves, Naters
Warwickshire and London - Garfield.
Ireland, Co. Kerry - Marah/Meara/Mara
Lincs - Smith, Vinter

other offshoots - Berry, Steven, Craig, Atkins, Fuller, , Stewart, Conway, Heather,

Census information is Crown Copyright, from www.nationalarchives.gov.uk

Online Lola5

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Re: Contacting people on Ancestry
« Reply #1 on: Thursday 21 November 19 19:56 GMT (UK) »
 I don,t know the reason why this happens but try just putting a name and a date of someone on your tree into the search box and it should bring up public trees of others with that name in them.

Offline ladybird

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Re: Contacting people on Ancestry
« Reply #2 on: Thursday 21 November 19 19:59 GMT (UK) »
Thank you Lola, yes I've done that but I want to actually contact the owner of the tree via email or message or something
Main names:
Scotland (Travellers) - Townsend/Townsley
Lanark and Stirling - Jeffrey.
Northumberland/ Durham - Newton, Nixon, Sharp, Greaves, Naters
Warwickshire and London - Garfield.
Ireland, Co. Kerry - Marah/Meara/Mara
Lincs - Smith, Vinter

other offshoots - Berry, Steven, Craig, Atkins, Fuller, , Stewart, Conway, Heather,

Census information is Crown Copyright, from www.nationalarchives.gov.uk


Offline Greensleeves

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Re: Contacting people on Ancestry
« Reply #3 on: Thursday 21 November 19 20:26 GMT (UK) »
Could it be that the people you are trying to contact have let their subscriptions lapse?
Suffolk: Pearl(e),  Garnham, Southgate, Blo(o)mfield,Grimwood/Grimwade,Josselyn/Gosling
Durham/Yorkshire: Sedgwick/Sidgwick, Shadforth
Ireland: Davis
Norway: Torreson/Torsen/Torrison
Census information Crown Copyright, from www.nationalarchives.gov.uk

Offline Lady Di

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Re: Contacting people on Ancestry
« Reply #4 on: Thursday 21 November 19 21:44 GMT (UK) »
I have exactly the same problem Sylvia.

Yes - it's been going on for weeks.
It's impossible to look at anyone's profile too - the message "We’re sorry, this page is temporarily unavailable. You can try reloading the page, or come back later." haunts me now  >:(

Paying for half a service is unacceptable
Census information is Crown Copyright, from www.nationalarchives.gov.uk

Offline carol8353

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Re: Contacting people on Ancestry
« Reply #5 on: Thursday 21 November 19 22:59 GMT (UK) »
Have you tried logging out,leaving it for a while and then logging back in.

It seems to give it a kick up the bum sometimes  :o

Carol
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Offline Craclyn

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Re: Contacting people on Ancestry
« Reply #6 on: Thursday 21 November 19 23:26 GMT (UK) »
They are currently rolling out an update to their messaging system, so maybe your account has now reached the update stage. Try contacting support to see if this is the case.
Crackett, Cracket, Webb, Turner, Henderson, Murray, Carr, Stavers, Thornton, Oliver, Davis, Hall, Anderson, Atknin, Austin, Bainbridge, Beach, Bullman, Charlton, Chator, Corbett, Corsall, Coxon, Davis, Dinnin, Dow, Farside, Fitton, Garden, Geddes, Gowans, Harmsworth, Hedderweek, Heron, Hedley, Hunter, Ironside, Jameson, Johnson, Laidler, Leck, Mason, Miller, Milne, Nesbitt, Newton, Parkinson, Piery, Prudow, Reay, Reed, Read, Reid, Robinson, Ruddiman, Smith, Tait, Thompson, Watson, Wilson, Youn

Offline J.R.Ellam

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Re: Contacting people on Ancestry
« Reply #7 on: Friday 22 November 19 07:22 GMT (UK) »
Hi

Been having the same problem but I have family tree maker and I was able to access them through that.

John
Ellam, Mills, Ellins
Firth, Wood, Muffitt
Hill, Mattinson, Nicholson
Morrey, Hudson, Limb

Online ThrelfallYorky

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Re: Contacting people on Ancestry
« Reply #8 on: Friday 22 November 19 12:58 GMT (UK) »
The only way I've ever tried to contact people on Ancestry is by calling up their username, and sending them a p.m.
If I /we later decide to get in closer touch, one or the other usually suggests we move to exchanging e-mail addresses. Not often had the "unavailable page" pop up.
Threlfall (Southport), Isherwood (lancs & Canada), Newbould + Topliss(Derby), Keating & Cummins (Ireland + lancs), Fisher, Strong& Casson (all Cumberland) & Downie & Bowie, Linlithgow area Scotland . Also interested in Leigh& Burrows,(Lancashire) Griffiths (Shropshire & lancs), Leaver (Lancs/Yorks) & Anderson(Cumberland and very elusive)