Author Topic: e-mail  (Read 628 times)

Offline ShaunJ

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Re: e-mail
« Reply #9 on: Friday 22 May 20 11:16 BST (UK) »
For the last 4 years I've been making calendar notes to cancel my Ancestry sub a week or so before it auto renews. On each occasion I have been able to renew at half the price within an hour or so of my sub expiring, using their discount offers.
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Offline stanmapstone

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Re: e-mail
« Reply #10 on: Friday 22 May 20 11:46 BST (UK) »
Hi Annette,

No the site begins with A, have just checked and you can only stop auto renewal on UK site by cancelling your subscription, as far as I can understand, will stand being corrected on this.



Preventing automatic renewal
Except for gift memberships, all memberships renew automatically unless they're cancelled.


Stan
Mapstone, Mapston.
Census Information is Crown Copyright, from www.nationalarchives.gov.uk

Offline spendlove

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Re: e-mail
« Reply #11 on: Friday 22 May 20 11:56 BST (UK) »
 Stan,
In that case they must be responsible for making sure you know they are taking the money from you account.

ShaunJ

Will take your tip and then renew at a discount.

Thanks

Census information is Crown Copyright, from www.nationalarchives.gov.uk

Spendlove, Strutt in London & Middlesex.


Offline groom

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Re: e-mail
« Reply #12 on: Friday 22 May 20 12:01 BST (UK) »
Stan,
In that case they must be responsible for making sure you know they are taking the money from you account.

ShaunJ

Will take your tip and then renew at a discount.

Thanks

Yes, they usually email  you about a month before it is due.
Census information Crown Copyright, from www.nationalarchives.gov.uk

Offline stanmapstone

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Re: e-mail
« Reply #13 on: Friday 22 May 20 12:14 BST (UK) »
You always get an email and it says
*Your membership will automatically renew **** 2020. At that time you will be charged the price specified in the above email. If you donít want to renew, you need to cancel at least two days before your renewal date. Cancel by visiting the My Account section. See our Terms and Conditions for further details.

Stan
Mapstone, Mapston.
Census Information is Crown Copyright, from www.nationalarchives.gov.uk

Offline spendlove

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Re: e-mail
« Reply #14 on: Friday 22 May 20 16:24 BST (UK) »
Hi Stan,

No sorry that is my problem I do not get any e-mails, from A.

This was the reason for my starting this post.
Spendlove
Census information is Crown Copyright, from www.nationalarchives.gov.uk

Spendlove, Strutt in London & Middlesex.