Pages: [1]

Author Topic: Rootschat problem with Firefox  (Read 750 times)

Offline kiwihalfpint

  • RootsChat Marquessate
  • *******
  • Posts: 7,905
  • Women and Cats will do as they please
    • View Profile
Rootschat problem with Firefox
« on: Saturday 04 July 20 05:21 BST (UK) »
Hello,

This morning I had no problems using Rootschat with Firefox.  That is, until this afternoon when I turned the laptop on, and a Firefox page popped up saying I was up to date.  Clicked on Rootschat links in my emails and up popped this message.

Secure Connection Failed
An error occurred during a connection to www.rootschat.com. PR_CONNECT_RESET_ERROR
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

Google Chrome I can get straight in, which I am using now obviously,  I tried on my nearly dying old laptop, and had no problem.  Seems to me that something went haywire after shutting down and starting up again. 

I am using Windows 10 HP which is nearly a couple of months old, the old one is the same make.

I don't want to fiddle around, when I don't know what I am looking at ;D :D

Should mention that I have no trouble with Firefox using other websites, only this one.

Cheers
KHP
Census information Crown Copyright, from www.nationalarchives.gov.uk

Offline Guy Etchells

  • Deceased † Rest In Peace
  • RootsChat Marquessate
  • ********
  • Posts: 4,632
    • View Profile
Re: Rootschat problem with Firefox
« Reply #1 on: Saturday 04 July 20 06:48 BST (UK) »
I use Firefox (78.0.1 (64-bit)) and have not encountered this is your browser up to date?
Have a look at Help, about Firefox to find what version you are using.
Cheers
Guy
http://anguline.co.uk/Framland/index.htm   The site that gives you facts not promises!
http://burial-inscriptions.co.uk Tombstones & Monumental Inscriptions.

As we have gained from the past, we owe the future a debt, which we pay by sharing today.

Offline kiwihalfpint

  • RootsChat Marquessate
  • *******
  • Posts: 7,905
  • Women and Cats will do as they please
    • View Profile
Re: Rootschat problem with Firefox
« Reply #2 on: Saturday 04 July 20 06:59 BST (UK) »
Hi Guy,

Using 78.0.1 (64 bit) and says I am up to date.


Cheers
KHP
Census information Crown Copyright, from www.nationalarchives.gov.uk

Offline Palladium

  • RootsChat Extra
  • **
  • Posts: 99
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: Rootschat problem with Firefox
« Reply #3 on: Saturday 04 July 20 07:33 BST (UK) »
The subject came up earlier this year at......
https://www.rootschat.com/forum/index.php?topic=827011.msg6909268
WESTMORLAND/LANCASHIRE
Heap, Armer, McNamara, Nelson
ESSEX/NORTHAMPTONSHIRE
Humphrey, Potton, Snow

Offline MaecW

  • RootsChat Senior
  • ****
  • Posts: 414
  • Yma o hyd
    • View Profile
Re: Rootschat problem with Firefox
« Reply #4 on: Saturday 04 July 20 07:34 BST (UK) »
Hi KHP,
I use the same browser and version. No problems here.

Maec
Baron (of Blackburn), Chadwick (Oswaldtwistle), Watkins (Swansea), Jones (x3 Swansea), Colton (Shropshire), Knight (Shropshire/Montgomery) , Bullen (Norfolk), White (Dorset)

Offline kiwihalfpint

  • RootsChat Marquessate
  • *******
  • Posts: 7,905
  • Women and Cats will do as they please
    • View Profile
Re: Rootschat problem with Firefox
« Reply #5 on: Saturday 04 July 20 07:45 BST (UK) »
Quote from: Palladium on Saturday 04 July 20 07:33 BST (UK)
The subject came up earlier this year at......
https://www.rootschat.com/forum/index.php?topic=827011.msg6909268

I remember now, reading about it at the time, but this old brain didn't compute ;D :D

I've updated Firefox on the old lappy, and working fine on that one.

Where do I find the TLS option please.


Cheers
KHP
Census information Crown Copyright, from www.nationalarchives.gov.uk

Offline kiwihalfpint

  • RootsChat Marquessate
  • *******
  • Posts: 7,905
  • Women and Cats will do as they please
    • View Profile
Re: Rootschat problem with Firefox
« Reply #6 on: Saturday 04 July 20 08:11 BST (UK) »
All sorted! :D


Forgot I had the same problem in March  :-[  Saw I had replied to one of the links ... feeling a tad embarrassed and I should have done a search before I started a new topic, but more the wiser now! :D

Thanks everyone :)


Cheers
KHP
Census information Crown Copyright, from www.nationalarchives.gov.uk

Offline wyndham

  • --
  • RootsChat Senior
  • ****
  • Posts: 391
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: Rootschat problem with Firefox
« Reply #7 on: Saturday 04 July 20 19:53 BST (UK) »
I had the identical problem plus it was accompanied by a bsod.  Turned the computer off and attempted to download the Firefox update.  Same problem occurred.  In the end I downloaded the latest version of Firefox and this resolved the problem.  I have yet to see anything from Firefox regarding this.
Pages: [1]