Author Topic: Ancestry Thrulines  (Read 383 times)

Offline Forthefamily

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Ancestry Thrulines
« on: Sunday 05 July 20 18:57 BST (UK) »
I used to have access to the Thruline facility on Ancestry for both my tree and my husband's tree but now I only have access for my husband's Thrulines and not mine.

I get this message......."You are not connected to ThruLines yet."

Both trees are private but can be found in the search index. They are both extensive trees. My tree has 6921 people so the suggestion below doesn't exactly help.

"You may not be seeing suggestions from ThruLines because there is not enough information in the linked family tree."

Has anyone had this problem and if so how did you fix it?

mab
Census information is Crown copyright from www.nationalarchives.gov.uk

Inishowen: Meenamullaghan (Big Hill), Foffenagh (Rock), Illies and area...mainly McCallion, Doherty, Bradley, Grant, Devlin and Lynch.
Kilmacrenan: Gortnacorrib....Bonner
Letterkenny: Bonner
Scotland: Bonar, Boner Bonner etc
Conwal: Kirkstown.....Toner
Derry City: Bonner, McGowan, McGilloway, McElwee, Bradley
Omagh: Bradley
Fanad Penninsular, Donegal.....McBride, Friel, Fielty

Offline Gadget

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Re: Ancestry Thrulines
« Reply #1 on: Sunday 05 July 20 19:01 BST (UK) »
As long as they are searchable and you are signed in to you, you should be able to access Thrulines.

.....and your tree is linked to your DNA  - forgot that but assumed it was.

Census &  BMD information Crown Copyright www.nationalarchives.gov.uk and GROS - www.scotlandspeople.gov.uk

Offline Forthefamily

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Re: Ancestry Thrulines
« Reply #2 on: Sunday 05 July 20 19:05 BST (UK) »
Yes my tree is linked to my DNA.  Would making my tree public make any difference?
Census information is Crown copyright from www.nationalarchives.gov.uk

Inishowen: Meenamullaghan (Big Hill), Foffenagh (Rock), Illies and area...mainly McCallion, Doherty, Bradley, Grant, Devlin and Lynch.
Kilmacrenan: Gortnacorrib....Bonner
Letterkenny: Bonner
Scotland: Bonar, Boner Bonner etc
Conwal: Kirkstown.....Toner
Derry City: Bonner, McGowan, McGilloway, McElwee, Bradley
Omagh: Bradley
Fanad Penninsular, Donegal.....McBride, Friel, Fielty


Offline Gadget

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Re: Ancestry Thrulines
« Reply #3 on: Sunday 05 July 20 19:07 BST (UK) »
I've just checked the tree settings for mine which is private.  I get Thrulines with this configuration.
Census &  BMD information Crown Copyright www.nationalarchives.gov.uk and GROS - www.scotlandspeople.gov.uk

Offline Forthefamily

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Re: Ancestry Thrulines
« Reply #4 on: Sunday 05 July 20 19:09 BST (UK) »
Yes that's how I have it set up.

Total mystery   :)
Census information is Crown copyright from www.nationalarchives.gov.uk

Inishowen: Meenamullaghan (Big Hill), Foffenagh (Rock), Illies and area...mainly McCallion, Doherty, Bradley, Grant, Devlin and Lynch.
Kilmacrenan: Gortnacorrib....Bonner
Letterkenny: Bonner
Scotland: Bonar, Boner Bonner etc
Conwal: Kirkstown.....Toner
Derry City: Bonner, McGowan, McGilloway, McElwee, Bradley
Omagh: Bradley
Fanad Penninsular, Donegal.....McBride, Friel, Fielty

Offline Forthefamily

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Re: Ancestry Thrulines
« Reply #5 on: Sunday 05 July 20 19:11 BST (UK) »
I also did a scan of my computer which would have dumped cookies etc. Is it even worth the bother of contacting Ancestry?

 ::)
Census information is Crown copyright from www.nationalarchives.gov.uk

Inishowen: Meenamullaghan (Big Hill), Foffenagh (Rock), Illies and area...mainly McCallion, Doherty, Bradley, Grant, Devlin and Lynch.
Kilmacrenan: Gortnacorrib....Bonner
Letterkenny: Bonner
Scotland: Bonar, Boner Bonner etc
Conwal: Kirkstown.....Toner
Derry City: Bonner, McGowan, McGilloway, McElwee, Bradley
Omagh: Bradley
Fanad Penninsular, Donegal.....McBride, Friel, Fielty

Offline Gadget

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Re: Ancestry Thrulines
« Reply #6 on: Sunday 05 July 20 19:12 BST (UK) »
Here's what the help functions says:

https://support.ancestry.co.uk/s/article/AncestryDNA-ThruLines

I don't understand how clearing cookies would cause it as I clear history and cookies whenever I go off line (Firefox option)
Census &  BMD information Crown Copyright www.nationalarchives.gov.uk and GROS - www.scotlandspeople.gov.uk

Offline Forthefamily

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Re: Ancestry Thrulines
« Reply #7 on: Sunday 05 July 20 19:18 BST (UK) »
Yes me too...I also use Firefox but the tech support (the son) suggested I do it ;D
Census information is Crown copyright from www.nationalarchives.gov.uk

Inishowen: Meenamullaghan (Big Hill), Foffenagh (Rock), Illies and area...mainly McCallion, Doherty, Bradley, Grant, Devlin and Lynch.
Kilmacrenan: Gortnacorrib....Bonner
Letterkenny: Bonner
Scotland: Bonar, Boner Bonner etc
Conwal: Kirkstown.....Toner
Derry City: Bonner, McGowan, McGilloway, McElwee, Bradley
Omagh: Bradley
Fanad Penninsular, Donegal.....McBride, Friel, Fielty

Offline Gadget

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Re: Ancestry Thrulines
« Reply #8 on: Sunday 05 July 20 19:24 BST (UK) »
It's very odd. I've just checked mine and it's working fine. It might be best if you do get in touch with Ancestry, unless someone comes along and can explain it.

If you did a clear up, you wouldn't be able to see your husband's Thrulines either. Can you try another machine to see if it works on that?
Census &  BMD information Crown Copyright www.nationalarchives.gov.uk and GROS - www.scotlandspeople.gov.uk