Ancestry Thrulines

[forthefamily]

Okay I read the help link and all is okay as far as my settings. I'll wait until tomorrow and try again.

[brigidmac]

I often get that message on my trees for myself my mother and my aunt's account ..I try again later ir wait and  thrulines come up

[forthefamily]

Thanks to both of you for your help

I have decided to unlink my tree, wait 24 hours and reattach wait another 24 hours and see what happens.

I'll let you know if it's okay 

[Gadget]

Before you do, remember  it can take longer than 24 hrs to reprocess

[forthefamily]

Okay 

[Pheno]

Something I found was that the name attached to your dna sample must be exactly the same as the name of the person in the tree to whom it is attached, i.e. formatting of capital letters, spelling etc.

Pheno

[forthefamily]

Okay good to know.

mab

[forthefamily]

I now have Thrulines.

I made sure my DNA profile name was the same as the one on my kit even though it is not my name on my tree. My kit is in my married name and of course on my tree it's my maiden name.

My tree is private but I made sure that I hadn't ticked the box that would prevent my tree from being seen in the search index.

I detached my tree from my DNA profile...so July 5th...and then added it on to my DNA profile on Jul 7th.

When I went in today it wasn't available at first til the page refreshed itself and voila!


I have no explanation as to why I had it before and then I didn't.


mab

[Gadget]

Glad you got it sorted

I have no explanation as to why I had it before and then I didn't.


mab

Ancestry up to it's tricks - just keeping you on your toes