Author Topic: GRO During Lockdown - Delay  (Read 2426 times)

Offline Tsu

  • RootsChat Aristocrat
  • ******
  • Posts: 1,034
  • Ellen Rondeau 1885-1960
    • View Profile
GRO During Lockdown - Delay
« on: Monday 06 July 20 10:12 BST (UK) »
Sorry if this has been asked recently.

I ordered three full certificates on June 25th.  One birth, one marriage and one death.
The estimated despatch date for all three was July 1st.  The marriage certificate was despatched on July 1st and I have received it.  The birth and the death are still showing as 'in progress - despatch estimate July 1st'

I appreciate that there might be a delay during the lockdown but how long should I leave it before I contact them?

Has anyone else experience a week's delay?  Is is odd that the marriage came on time and the others (ordered at the same time) didn't?

Thanks for any thoughts.
East London:
Happe/Hoppe (St. Georges in the East)
Stanley (middle name Thurston)
Rondeau (Spitalfields and Salford)
Jones (Bishopsgate - Thomas, Ostrich Feather Manufacturer)
Wood (London City)
McDermott (Londonderry and Stepney)
Upcraft (Bethnal Green)
Chidgey (Shoredtich)
Grim (Bethnal Green)
Row (Mast makers in Wapping)
Spurden (Stepney and Pancras)
Glibbery (Bishopsgate)

Online Mckha489

  • RootsChat Marquessate
  • *******
  • Posts: 4,949
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: GRO During Lockdown - Delay
« Reply #1 on: Monday 06 July 20 10:21 BST (UK) »
Long thread here Tsu.
Basically it says  a week is nothing

https://www.rootschat.com/forum/index.php?topic=832255.msg6967721#msg6967721
currently concentrating on a number of Staffordshire families.

Offline Tsu

  • RootsChat Aristocrat
  • ******
  • Posts: 1,034
  • Ellen Rondeau 1885-1960
    • View Profile
Re: GRO During Lockdown - Delay
« Reply #2 on: Monday 06 July 20 10:22 BST (UK) »
Ah, sorry.  I couldn't work out how to sort the search results by most recent.  Many thanks.
East London:
Happe/Hoppe (St. Georges in the East)
Stanley (middle name Thurston)
Rondeau (Spitalfields and Salford)
Jones (Bishopsgate - Thomas, Ostrich Feather Manufacturer)
Wood (London City)
McDermott (Londonderry and Stepney)
Upcraft (Bethnal Green)
Chidgey (Shoredtich)
Grim (Bethnal Green)
Row (Mast makers in Wapping)
Spurden (Stepney and Pancras)
Glibbery (Bishopsgate)


Offline rosie99

  • RootsChat Marquessate
  • *******
  • Posts: 35,055
    • View Profile
Re: GRO During Lockdown - Delay
« Reply #3 on: Monday 06 July 20 10:50 BST (UK) »
The GRO website does advise that there could be a delay

Due to Covid-19, certificate orders will not be completed within the published timescales
https://www.gro.gov.uk/gro/content/certificates/Login.asp
Census information is Crown Copyright, from www.nationalarchives.gov.uk

Offline Tsu

  • RootsChat Aristocrat
  • ******
  • Posts: 1,034
  • Ellen Rondeau 1885-1960
    • View Profile
Re: GRO During Lockdown - Delay
« Reply #4 on: Monday 06 July 20 10:59 BST (UK) »
Yes, I know but what threw me was three orders at the same time, the middle one sent right on the nose and the other two still processing a full week later.
If they had all been delayed, I probably wouldn't have wondered.
East London:
Happe/Hoppe (St. Georges in the East)
Stanley (middle name Thurston)
Rondeau (Spitalfields and Salford)
Jones (Bishopsgate - Thomas, Ostrich Feather Manufacturer)
Wood (London City)
McDermott (Londonderry and Stepney)
Upcraft (Bethnal Green)
Chidgey (Shoredtich)
Grim (Bethnal Green)
Row (Mast makers in Wapping)
Spurden (Stepney and Pancras)
Glibbery (Bishopsgate)

Offline rosie99

  • RootsChat Marquessate
  • *******
  • Posts: 35,055
    • View Profile
Re: GRO During Lockdown - Delay
« Reply #5 on: Monday 06 July 20 11:04 BST (UK) »
They would all be dealt with by different 'departments.'  I suppose it depends on what demand each has for certificates with its limited staff. 
Census information is Crown Copyright, from www.nationalarchives.gov.uk

Offline melba_schmelba

  • RootsChat Veteran
  • *****
  • Posts: 795
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: GRO During Lockdown - Delay
« Reply #6 on: Monday 06 July 20 11:32 BST (UK) »
They would all be dealt with by different 'departments.'  I suppose it depends on what demand each has for certificates with its limited staff.
It is a bit strange, I ordered 3 marriage certificates, one arrived about a month ago, others still not arrived.

Offline landeg

  • RootsChat Extra
  • **
  • Posts: 12
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: GRO During Lockdown - Delay
« Reply #7 on: Friday 17 July 20 12:14 BST (UK) »
Much the same experience by me.
3 certificates ordered on June 7th and nothing through my letterbox so far.
The usual non committal "we're buy" replies to my emails.

Offline Tsu

  • RootsChat Aristocrat
  • ******
  • Posts: 1,034
  • Ellen Rondeau 1885-1960
    • View Profile
Re: GRO During Lockdown - Delay
« Reply #8 on: Friday 17 July 20 12:24 BST (UK) »
Hopefully, things should start moving once they get people off furlough and back to work.
East London:
Happe/Hoppe (St. Georges in the East)
Stanley (middle name Thurston)
Rondeau (Spitalfields and Salford)
Jones (Bishopsgate - Thomas, Ostrich Feather Manufacturer)
Wood (London City)
McDermott (Londonderry and Stepney)
Upcraft (Bethnal Green)
Chidgey (Shoredtich)
Grim (Bethnal Green)
Row (Mast makers in Wapping)
Spurden (Stepney and Pancras)
Glibbery (Bishopsgate)