Author Topic: GEDmatch Security Breach 19 July 2020  (Read 1320 times)

Offline melba_schmelba

  • RootsChat Veteran
  • *****
  • Posts: 751
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: GEDmatch Security Breach 19 July 2020 Back on line
« Reply #27 on: Sunday 02 August 20 19:29 BST (UK) »
Seems to have been offline again for almost 24 hours, and no updates whatsoever on the Facebook page.

https://www.facebook.com/officialGEDmatch/

UPDATE: Now back up again ::)

It's down again, and no update on their Social Media page.

I am getting increasingly frustrated with the lack of communication from Verogen. It just goes down, we don't know why and they don't tell us.
I would understand if it was still in the hands of a couple of people as before, but it's not now.
Yes, it isn't good at all. Is it being hacked again? Did they discover some more vulnerabilities and took it down themselves? We need to be told otherwise confidence in the site is going to disappear.

Offline Liviani

  • RootsChat Veteran
  • *****
  • Posts: 539
    • View Profile
Re: GEDmatch Security Breach 19 July 2020 Back on line
« Reply #28 on: Sunday 02 August 20 19:36 BST (UK) »
Seems to have been offline again for almost 24 hours, and no updates whatsoever on the Facebook page.

https://www.facebook.com/officialGEDmatch/

UPDATE: Now back up again ::)

It's down again, and no update on their Social Media page.

I am getting increasingly frustrated with the lack of communication from Verogen. It just goes down, we don't know why and they don't tell us.
I would understand if it was still in the hands of a couple of people as before, but it's not now.
Yes, it isn't good at all. Is it being hacked again? Did they discover some more vulnerabilities and took it down themselves? We need to be told otherwise confidence in the site is going to disappear.

Communication is key, especially with sensitive data including email addresses. It's all been poorly handled. I know that things happen, but they need to start communicating with their customers.

I'm also a Tier 1 customer and they gave an extra week to compensate for the previous downtime the other day. It's not enough when the service is continually down.
mtDNA subclade K1b2b. Father's Y-DNA I-S25383
GEDmatch kit; CF7867455
Father's kit; RY1336515
Mother's kit; AF2312865


Kincardineshire
Sheret, Hosie, Valentine, Crow, Beattie, McArthur, Wyllie.
Angus (Forfarshire)
Adam, Valentine, Ewan, Elder, Guild, Kydd, Bradford, Stronner, Gibson, Cloudsley, Evans, Stewart, Stott.
Perthshire
Small, Robertson, Murray, Kennedy, McGregor
Ross & Cromarty
Cameron, Stewart, Grant
Banffshire - Gamrie
Anderson, Massie

Offline medpat

  • RootsChat Aristocrat
  • ******
  • Posts: 1,212
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: GEDmatch Security Breach 19 July 2020
« Reply #29 on: Sunday 02 August 20 20:14 BST (UK) »
I don't understand, I have been on every day since it came back with no problems and just been on again with no bother :o
GEDmatch M157477


Offline Liviani

  • RootsChat Veteran
  • *****
  • Posts: 539
    • View Profile
Re: GEDmatch Security Breach 19 July 2020
« Reply #30 on: Sunday 02 August 20 20:32 BST (UK) »
I don't understand, I have been on every day since it came back with no problems and just been on again with no bother :o

Luck with timings I suppose. It's back up for me, but earlier it was down for a lengthy period with a message stating "No ETA" so it wasn't just us.
mtDNA subclade K1b2b. Father's Y-DNA I-S25383
GEDmatch kit; CF7867455
Father's kit; RY1336515
Mother's kit; AF2312865


Kincardineshire
Sheret, Hosie, Valentine, Crow, Beattie, McArthur, Wyllie.
Angus (Forfarshire)
Adam, Valentine, Ewan, Elder, Guild, Kydd, Bradford, Stronner, Gibson, Cloudsley, Evans, Stewart, Stott.
Perthshire
Small, Robertson, Murray, Kennedy, McGregor
Ross & Cromarty
Cameron, Stewart, Grant
Banffshire - Gamrie
Anderson, Massie

Offline Flemming

  • RootsChat Veteran
  • *****
  • Posts: 549
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: GEDmatch Security Breach 19 July 2020
« Reply #31 on: Thursday 03 September 20 13:45 BST (UK) »
Is GEDmatch still unavailable? I'm getting 'no ETA' for resumption when I click on the site url.

Offline Liviani

  • RootsChat Veteran
  • *****
  • Posts: 539
    • View Profile
Re: GEDmatch Security Breach 19 July 2020
« Reply #32 on: Thursday 03 September 20 13:47 BST (UK) »
Is GEDmatch still unavailable? I'm getting 'no ETA' for resumption when I click on the site url.

I'm getting the same. It says maintenance, not sure if it's planned or unplanned.
mtDNA subclade K1b2b. Father's Y-DNA I-S25383
GEDmatch kit; CF7867455
Father's kit; RY1336515
Mother's kit; AF2312865


Kincardineshire
Sheret, Hosie, Valentine, Crow, Beattie, McArthur, Wyllie.
Angus (Forfarshire)
Adam, Valentine, Ewan, Elder, Guild, Kydd, Bradford, Stronner, Gibson, Cloudsley, Evans, Stewart, Stott.
Perthshire
Small, Robertson, Murray, Kennedy, McGregor
Ross & Cromarty
Cameron, Stewart, Grant
Banffshire - Gamrie
Anderson, Massie

Offline melba_schmelba

  • RootsChat Veteran
  • *****
  • Posts: 751
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: GEDmatch Security Breach 19 July 2020
« Reply #33 on: Thursday 03 September 20 13:59 BST (UK) »
Is GEDmatch still unavailable? I'm getting 'no ETA' for resumption when I click on the site url.

I'm getting the same. It says maintenance, not sure if it's planned or unplanned.
Has this being going on for a week? Can't be good :o

https://www.facebook.com/officialGEDmatch/

GEDmatch
26 August at 07:34
We have taken GEDmatch down while we work through an internal technical issue. We will update you as soon as the site is back online.


EDIT: from the comments, which have worrying descriptions of all sorts of mayhem involving kits assigned to other emails etc. it appears it did come back online. But now off again ::).

Offline Liviani

  • RootsChat Veteran
  • *****
  • Posts: 539
    • View Profile
Re: GEDmatch Security Breach 19 July 2020
« Reply #34 on: Thursday 03 September 20 14:02 BST (UK) »
Is GEDmatch still unavailable? I'm getting 'no ETA' for resumption when I click on the site url.

I'm getting the same. It says maintenance, not sure if it's planned or unplanned.
Has this being going on for a week? Can't be good :o

https://www.facebook.com/officialGEDmatch/

GEDmatch
26 August at 07:34
We have taken GEDmatch down while we work through an internal technical issue. We will update you as soon as the site is back online.

I don't believe so as I've been using it every day. That must've been a short term one.
mtDNA subclade K1b2b. Father's Y-DNA I-S25383
GEDmatch kit; CF7867455
Father's kit; RY1336515
Mother's kit; AF2312865


Kincardineshire
Sheret, Hosie, Valentine, Crow, Beattie, McArthur, Wyllie.
Angus (Forfarshire)
Adam, Valentine, Ewan, Elder, Guild, Kydd, Bradford, Stronner, Gibson, Cloudsley, Evans, Stewart, Stott.
Perthshire
Small, Robertson, Murray, Kennedy, McGregor
Ross & Cromarty
Cameron, Stewart, Grant
Banffshire - Gamrie
Anderson, Massie

Offline melba_schmelba

  • RootsChat Veteran
  • *****
  • Posts: 751
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: GEDmatch Security Breach 19 July 2020
« Reply #35 on: Thursday 03 September 20 16:08 BST (UK) »
Is GEDmatch still unavailable? I'm getting 'no ETA' for resumption when I click on the site url.

I'm getting the same. It says maintenance, not sure if it's planned or unplanned.
Has this being going on for a week? Can't be good :o

https://www.facebook.com/officialGEDmatch/

GEDmatch
26 August at 07:34
We have taken GEDmatch down while we work through an internal technical issue. We will update you as soon as the site is back online.

I don't believe so as I've been using it every day. That must've been a short term one.
It seems it might be back up now, but people saw some very strange malfunctions previously it seems

https://forums.gedmatch.com/BB/viewtopic.php?f=9&t=664&sid=2593fc12439eb9091e6c88cce40ca5c7