Author Topic: Not recognising LORD surname in matches  (Read 592 times)

Offline Nova67

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Re: Not recognising LORD surname in matches
« Reply #9 on: Monday 24 August 20 10:28 BST (UK) »
I felt that is was hopeless, but the problem is still there. I pay $479 a year, after all. Certainly havenít answered the question about fixing the Ancestry messaging. Currently 54. I know otherís have the same problem. I have never written to them before, that I can remember.

Offline brigidmac

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Re: Not recognising LORD surname in matches
« Reply #10 on: Monday 24 August 20 20:12 BST (UK) »
I find them more helpful over phone
Good luck
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Roberts,Fellman.Macdermid smith jones,Bloch,Irvine,Hallis Stevenson

Offline Nova67

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Re: Not recognising LORD surname in matches
« Reply #11 on: Sunday 07 February 21 09:52 GMT (UK) »
The problem has suddenly resolved. I hope the matches don't disappear again. Managing multiple DNA accounts so we seem to all be getting Lord surname search results again. It must have only just happened. It was very odd.