Author Topic: Ancestry Messaging Service  (Read 1175 times)

Online mckha489

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Re: Ancestry Messaging Service
« Reply #9 on: Tuesday 03 November 20 17:21 GMT (UK) »
No - I check junk regularly, even at ISP level.

Offline IgorStrav

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Re: Ancestry Messaging Service
« Reply #10 on: Tuesday 03 November 20 18:46 GMT (UK) »
Another messaging problem:

I can see a tree, and its owner - who's someone who joined Ancestry in 2018 and not been back for a year.  His tree has 138 people on it.

I'd like to message him

If I click on the green "Message" box under his/her name, this simply takes me to my messages.
It doesn't put his name in the 'to' box for me to add my message.

If I click the + sign for a new message, and then type his/her name in the box at the top I get a menu with 3 people with his/her name.

The first one has been a member since 2014, so it can't be him (or her), and the following 2 have 'no trees' apparently.

How is this a useful messaging system?




Pay, Kent. 
Barham, Kent. 
Cork(e), Kent. 
Cooley, Kent.
Barwell, Rutland/Northants/Greenwich.
Cotterill, Derbys.
Van Steenhoven/Steenhoven/Hoven, Nord Brabant/Belgium/East London.
Kesneer Belgium/East London
Burton, East London.
Barlow, East London
Wayling, East London
Wade, Greenwich/Brightlingsea, Essex.
Thorpe, Brightlingsea, Essex