Author Topic: Sending messages via Ancestry.... help!  (Read 610 times)

Offline brigidmac

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Re: Sending messages via Ancestry.... help!
« Reply #9 on: Friday 13 November 20 00:59 GMT (UK) »
Its not working properly at the moment
But there is an alternative when you are in shared matches on dna at least
There is a little green speach bubble on top right corner of their profile when you are compaing teir match
Ive been using that method this evening
Roberts,Fellman.Macdermid smith jones,Bloch,Irvine,Hallis Stevenson

Online Caw1

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Re: Sending messages via Ancestry.... help!
« Reply #10 on: Friday 13 November 20 07:23 GMT (UK) »
Thanks Brigidmac.... Iím not a DNA match with this person... or heís not taken tge test yet so Iím not able to contact him that way...
Iím going to contact Ancestry to find out whatís happening and when itís going to be up and running again.

Caroline
Guy - UK,USA
Bangerter -UK,Australia,Switzerland
Harriss - UK, Australia
Merrall - UK
Swinnock - UK
Lloyd - UK

Online Caw1

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Re: Sending messages via Ancestry.... help!
« Reply #11 on: Friday 13 November 20 23:57 GMT (UK) »
It would seem that Ancestry have now got their act together and Iíve been able to send a message ....
Thanks to all for your help.

Caroline
Guy - UK,USA
Bangerter -UK,Australia,Switzerland
Harriss - UK, Australia
Merrall - UK
Swinnock - UK
Lloyd - UK


Offline mowsehowse

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Re: Sending messages via Ancestry.... help!
« Reply #12 on: Saturday 14 November 20 07:54 GMT (UK) »
It would seem that Ancestry have now got their act together and Iíve been able to send a message ....
Thanks to all for your help.
Caroline

Do let us know if you get a helpful reply.
BORCHARDT in Poland/Germany, BOSKOWITZ in Hungary + Austria, BUSS in Germany, FEKETE in Hungary + Austria, GOTTHILF in Hammerstein, GUBLER in Switzerland, KONIG in Germany, KRONER  & PLACZEK in Poland.

Also: ROWSE in Brixham, Tenby, Hull & Ramsgate. Strongman, in Falmouth. Champion. Coke. Eame/s. Gibbons. Passmore. Pulsever. Sparkes in Brixham & Ramsgate. Toms in Cornwall. Waymoth. Wyatt.

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Re: Sending messages via Ancestry.... help!
« Reply #13 on: Saturday 14 November 20 08:48 GMT (UK) »
Will do... Iíve not heard back from Ancestry... I just kept trying and it suddenly worked...whether the message gets to the right place is another mystery of the internet!

Caroline
Guy - UK,USA
Bangerter -UK,Australia,Switzerland
Harriss - UK, Australia
Merrall - UK
Swinnock - UK
Lloyd - UK

Offline brigidmac

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Re: Sending messages via Ancestry.... help!
« Reply #14 on: Saturday 14 November 20 10:57 GMT (UK) »
Messages get marked as read and
I wonder why recipient doesn't bother to reply
But now I'm wondering if those messages have always been read or just ticked automatically after a certain delay.
Roberts,Fellman.Macdermid smith jones,Bloch,Irvine,Hallis Stevenson

Offline Zaphod99

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Re: Sending messages via Ancestry.... help!
« Reply #15 on: Tuesday 17 November 20 14:23 GMT (UK) »
Can anyone expand on this for using Ancestry Library Edition, which is available to me at home via my local library card. I can't see how to contact other Ancestry users at all.

Zaph

Offline brigidmac

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Re: Sending messages via Ancestry.... help!
« Reply #16 on: Tuesday 17 November 20 14:45 GMT (UK) »
I thinkif you're not a paid member you can't send messages but you can reply if someone messages you
Maybe some non repliers don't know that .

Isn't the library access linked to their membership so as an individual you can't message
Roberts,Fellman.Macdermid smith jones,Bloch,Irvine,Hallis Stevenson