Author Topic: Please Help i am unable to add my picture  (Read 386 times)

Offline shellypea

  • RootsChat Pioneer
  • *
  • Posts: 1
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Please Help i am unable to add my picture
« on: Tuesday 26 January 21 14:14 GMT (UK) »
Please help i am unable to upload my picture to my post I've optimized it to 500 but its still not allowing me to upload the picture any advice greatly appreciated

Offline japeflakes

  • RootsChat Marquessate
  • *******
  • Posts: 6,932
    • View Profile
Re: Please Help i am unable to add my picture
« Reply #1 on: Tuesday 26 January 21 16:31 GMT (UK) »
Must have a totally unique name....and be under 500kb  If it is called file 1 for example that name will have already been used.
Does it give a reason why failed ?

Online Erato

  • RootsChat Marquessate
  • *******
  • Posts: 6,212
  • Davis-Freeman House, Gloucester, MA, 1712
    • View Profile
Re: Please Help i am unable to add my picture
« Reply #2 on: Tuesday 26 January 21 16:34 GMT (UK) »
 Hi and welcome.  It's possible that you need to have three posts before you can attach a photo.  I don't know if that's true, but some features of RootsChat are only available once you have posted tree times. Also, you could try changing the file name of your photo.  I've noticed that, if a photo is rejected [because it's too large, for example], you have to change its name when you try again.
Wiltshire:  Banks, Taylor
Somerset:  Duddridge, Richards, Barnard, Pillinger
Gloucestershire:  Barnard, Marsh, Crossman
Bristol:  Banks, Duddridge, Barnard
Down:  Ennis, McGee
Wicklow:  Chapman, Pepper
Wigtownshire:  Logan, Conning
Wisconsin:  Ennis, Chapman, Logan, Ware
Maine:  Ware, Mitchell, Tarr, Davis

Offline Treetotal

  • RootsChat Marquessate
  • *******
  • Posts: 27,422
    • View Profile
Re: Please Help i am unable to add my picture
« Reply #3 on: Tuesday 26 January 21 16:35 GMT (UK) »
Hi Shellypea and welcome to Rootschat, you need to rename the file and make sure that when you attached the photo, you only click once. Also, it needs to say "No file chosen" when you go to attach.
Posts Crossed
Carol
CAPES Hull. KIRK  Leeds, Hull. JONES  Wales,  Lancashire. CARROLL Ireland, Lancashire, U.S.A. BROUGHTON Leicester, Goole, Hull BORRILL  Lincolnshire, Durham, Hull. GROOM  Wishbech, Hull. ANTHONY St. John's Nfld. BUCKNALL Lincolnshire, Hull. BUTT Harbour Grace, Newfoundland. PARSONS  Western Bay, Newfoundland. MONAGHAN  Ireland, U.S.A. PERRY Cheshire, Liverpool.
 
RESTORERS:PLEASE DO NOT USE MY RESTORES WITHOUT PRIOR PERMISSION - THANK YOU


Offline Treetotal

  • RootsChat Marquessate
  • *******
  • Posts: 27,422
    • View Profile
Re: Please Help i am unable to add my picture
« Reply #4 on: Tuesday 26 January 21 16:36 GMT (UK) »
Erato, you can attach a photo as a new member.
What error message are you getting?
Carol
CAPES Hull. KIRK  Leeds, Hull. JONES  Wales,  Lancashire. CARROLL Ireland, Lancashire, U.S.A. BROUGHTON Leicester, Goole, Hull BORRILL  Lincolnshire, Durham, Hull. GROOM  Wishbech, Hull. ANTHONY St. John's Nfld. BUCKNALL Lincolnshire, Hull. BUTT Harbour Grace, Newfoundland. PARSONS  Western Bay, Newfoundland. MONAGHAN  Ireland, U.S.A. PERRY Cheshire, Liverpool.
 
RESTORERS:PLEASE DO NOT USE MY RESTORES WITHOUT PRIOR PERMISSION - THANK YOU

Online Erato

  • RootsChat Marquessate
  • *******
  • Posts: 6,212
  • Davis-Freeman House, Gloucester, MA, 1712
    • View Profile
Re: Please Help i am unable to add my picture
« Reply #5 on: Tuesday 26 January 21 17:09 GMT (UK) »
I'm not getting any error message.  I just thought it was possible that the three-post rule applied to attachments.
Wiltshire:  Banks, Taylor
Somerset:  Duddridge, Richards, Barnard, Pillinger
Gloucestershire:  Barnard, Marsh, Crossman
Bristol:  Banks, Duddridge, Barnard
Down:  Ennis, McGee
Wicklow:  Chapman, Pepper
Wigtownshire:  Logan, Conning
Wisconsin:  Ennis, Chapman, Logan, Ware
Maine:  Ware, Mitchell, Tarr, Davis

Offline Treetotal

  • RootsChat Marquessate
  • *******
  • Posts: 27,422
    • View Profile
Re: Please Help i am unable to add my picture
« Reply #6 on: Tuesday 26 January 21 18:09 GMT (UK) »
Sorry Erato...the "error message" question was for the poster.
Carol
CAPES Hull. KIRK  Leeds, Hull. JONES  Wales,  Lancashire. CARROLL Ireland, Lancashire, U.S.A. BROUGHTON Leicester, Goole, Hull BORRILL  Lincolnshire, Durham, Hull. GROOM  Wishbech, Hull. ANTHONY St. John's Nfld. BUCKNALL Lincolnshire, Hull. BUTT Harbour Grace, Newfoundland. PARSONS  Western Bay, Newfoundland. MONAGHAN  Ireland, U.S.A. PERRY Cheshire, Liverpool.
 
RESTORERS:PLEASE DO NOT USE MY RESTORES WITHOUT PRIOR PERMISSION - THANK YOU

Online mckha489

  • RootsChat Marquessate
  • *******
  • Posts: 7,785
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: Please Help i am unable to add my picture
« Reply #7 on: Tuesday 26 January 21 19:28 GMT (UK) »
If you are trying to upload to a “lookup” board, what you are describing is what happens.

Side tracked to a friend’s very interesting Norfolk families. MORGAN, PRATT, HORNOR, SUCKLING, GLEANE etc. And in London DOWNES, du CROZ, MORGAN (same MORGANs as the Norwich lot)

Offline Treetotal

  • RootsChat Marquessate
  • *******
  • Posts: 27,422
    • View Profile
Re: Please Help i am unable to add my picture
« Reply #8 on: Tuesday 26 January 21 20:32 GMT (UK) »
The poster is on the Photo Restoration Board, that's what happens here, people post their images for restoration and dating.
Carol
CAPES Hull. KIRK  Leeds, Hull. JONES  Wales,  Lancashire. CARROLL Ireland, Lancashire, U.S.A. BROUGHTON Leicester, Goole, Hull BORRILL  Lincolnshire, Durham, Hull. GROOM  Wishbech, Hull. ANTHONY St. John's Nfld. BUCKNALL Lincolnshire, Hull. BUTT Harbour Grace, Newfoundland. PARSONS  Western Bay, Newfoundland. MONAGHAN  Ireland, U.S.A. PERRY Cheshire, Liverpool.
 
RESTORERS:PLEASE DO NOT USE MY RESTORES WITHOUT PRIOR PERMISSION - THANK YOU