Author Topic: More HP printer problems  (Read 2530 times)

Offline Roobarb

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More HP printer problems
« on: Monday 15 March 21 16:45 GMT (UK) »
I've been trying to print a photo on my HP printer, the problem is that it's printing about two inches of the top of the picture and about an inch of the bottom, nothing in between. I've turned it off and on again, also unplugging it, followed the procedure for aligning the print head which was okay. Still it continues.

Any ideas please anyone?
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Offline Gadget

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Re: More HP printer problems
« Reply #1 on: Monday 15 March 21 17:00 GMT (UK) »
Do you do a print preview before printing?
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Offline Roobarb

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Re: More HP printer problems
« Reply #2 on: Monday 15 March 21 17:05 GMT (UK) »
Yes, all is fine with that.
Bell, Salter, Street - Devon, Middlesbrough.
Lickess- North Yorkshire, Middlesbrough.
Etherington - North Yorks and Durham.
Barker- North Yorks
Crooks- Durham
Forster- North Yorks/Durham
Newsam, Pattison, Proud - North Yorks.
Timothy, Griffiths, Jones - South Wales


Offline Gadget

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Re: More HP printer problems
« Reply #3 on: Monday 15 March 21 17:08 GMT (UK) »
Anything here:

https://support.hp.com/us-en/printer

My OH's hp plays up occasionally but not like that.
Census &  BMD information Crown Copyright www.nationalarchives.gov.uk and GROS - www.scotlandspeople.gov.uk

***Restorers - Please do not use my restores without my permission. Thanks***

Offline Roobarb

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Re: More HP printer problems
« Reply #4 on: Monday 15 March 21 17:11 GMT (UK) »
Thanks, I have the HP Printer Assistant on my laptop, no help unfortunately.  :(
Bell, Salter, Street - Devon, Middlesbrough.
Lickess- North Yorkshire, Middlesbrough.
Etherington - North Yorks and Durham.
Barker- North Yorks
Crooks- Durham
Forster- North Yorks/Durham
Newsam, Pattison, Proud - North Yorks.
Timothy, Griffiths, Jones - South Wales

Offline Gadget

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Re: More HP printer problems
« Reply #5 on: Monday 15 March 21 17:12 GMT (UK) »
Just thinking ~

Does it appear to print the whole page or does it jump between beginning and end?

Is the part that does print different from the middle - e.g. is it black compared with coloured?
Census &  BMD information Crown Copyright www.nationalarchives.gov.uk and GROS - www.scotlandspeople.gov.uk

***Restorers - Please do not use my restores without my permission. Thanks***

Offline jc26red

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Re: More HP printer problems
« Reply #6 on: Monday 15 March 21 18:00 GMT (UK) »
Does the printer print and ordinary page of text ok?
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Offline Roobarb

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Re: More HP printer problems
« Reply #7 on: Monday 15 March 21 18:01 GMT (UK) »
I haven't watched it but from the sound it makes it's as if it's printing the whole page.  The middle part is just the pristine paper, the other bits are printed normally.

I haven't tried a page of text, will try that.
Bell, Salter, Street - Devon, Middlesbrough.
Lickess- North Yorkshire, Middlesbrough.
Etherington - North Yorks and Durham.
Barker- North Yorks
Crooks- Durham
Forster- North Yorks/Durham
Newsam, Pattison, Proud - North Yorks.
Timothy, Griffiths, Jones - South Wales

Offline jc26red

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Re: More HP printer problems
« Reply #8 on: Monday 15 March 21 18:04 GMT (UK) »
Also check you have selected the correct paper in the print preferences.

From memory, this sounds like a printer software related issue if you have checked you have the right paper, ink, settings and tried the old turn on/off trick.
Please acknowledge when a restorer works on your photos, it can take hours for them to work their magic

Please scan at 300dpi minimum to help save the restorers eyesight.