Author Topic: How to get an Ancestry USER NAME from an Ancestry profile name for tree invite  (Read 500 times)

Offline IgorStrav

  • RootsChat Marquessate
  • *******
  • Posts: 4,811
  • Arthur Pay 1915-2002 "handsome bu**er"
    • View Profile
I think I may have asked this before, and I'm sure it's simple but

I have a message from an Ancestry user who has requested access to one of my trees.

When I go through the process of 'sharing' access to a tree, I can invite someone by email, USER NAME or shareable link.

But the name showing as the sender on the message isn't what Ancestry calls a USER NAME so the invitation fails.

If I click on that person, it shows me their profile, but again not a USER NAME.

What on earth am I doing wrong here?




Pay, Kent. 
Barham, Kent. 
Cork(e), Kent. 
Cooley, Kent.
Barwell, Rutland/Northants/Greenwich.
Cotterill, Derbys.
Van Steenhoven/Steenhoven/Hoven, Nord Brabant/Belgium/East London.
Kesneer Belgium/East London
Burton, East London.
Barlow, East London
Wayling, East London
Wade, Greenwich/Brightlingsea, Essex.
Thorpe, Brightlingsea, Essex

Offline Romilly

  • RootsChat Marquessate
  • *******
  • Posts: 5,196
    • View Profile
Re: How to get an Ancestry USER NAME from an Ancestry profile name for tree invite
« Reply #1 on: Tuesday 23 March 21 20:56 GMT (UK) »

Iíve found that itís always best to invite by email address. Thatís the only thing that seems to work for me.

Romilly.
Any census information included in this post is Crown Copyright, from www.nationalarchives.gov.uk
Researching:
Wilson, Warren, Dulston, Hooper, Duffin, Petty, Rees, Davies, Williams, Newman, Dyer, Hamilton, Edmeads, Pattenden.

Offline PrawnCocktail

  • RootsChat Veteran
  • *****
  • Posts: 587
    • View Profile
Re: How to get an Ancestry USER NAME from an Ancestry profile name for tree invite
« Reply #2 on: Wednesday 24 March 21 10:04 GMT (UK) »
It's the only thing that's ever worked for me, too!

I did get offered an alternative last time I tried, to send a link to my tree to my invitee, but the link didn't work, and we had to resort to the email again
Website: http://freepages.rootsweb.com/~towcesterfamilies/genealogy/
Towcester - anything, any time
Cheshire - Lambert, Houghland, Birtwisle
Liverpool - Platt, Cunningham, Ditton
London - Notley, Elsom, Billett
Oxfordshire - Hitchcock, Smith, Leonard, Taunt
Durham - Hepburn, Eltringham
Berwickshire - Guthrie, Crawford
Somerset - Taylor (Bath)
Gloucestershire - Verrinder, Colborn
Dorset - Westlake


Offline IgorStrav

  • RootsChat Marquessate
  • *******
  • Posts: 4,811
  • Arthur Pay 1915-2002 "handsome bu**er"
    • View Profile
Re: How to get an Ancestry USER NAME from an Ancestry profile name for tree invite
« Reply #3 on: Wednesday 24 March 21 10:31 GMT (UK) »
I'm glad it's not just me.

I managed to invite this person because I happened to know her email address.

However, if you don't know the person apart from their Ancestry message, then you have to ask them for their email address and in my experience they don't always give them.

I have tried the link option as well (with someone not very conversant with standard invitations), but not sure how well that works.

Why on earth does Ancestry have two user name options, with seemingly no simple method of finding out what they both are?
Pay, Kent. 
Barham, Kent. 
Cork(e), Kent. 
Cooley, Kent.
Barwell, Rutland/Northants/Greenwich.
Cotterill, Derbys.
Van Steenhoven/Steenhoven/Hoven, Nord Brabant/Belgium/East London.
Kesneer Belgium/East London
Burton, East London.
Barlow, East London
Wayling, East London
Wade, Greenwich/Brightlingsea, Essex.
Thorpe, Brightlingsea, Essex

Offline frostyknight

  • RootsChat Member
  • ***
  • Posts: 205
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: How to get an Ancestry USER NAME from an Ancestry profile name for tree invite
« Reply #4 on: Wednesday 24 March 21 12:42 GMT (UK) »
I've had this problem too. The user name is not necessarily the same as the name on the person's profile, but there seems to be no way of finding this apart from asking the person. The link option has never worked for me.  ::)

Offline Ellenmai

  • RootsChat Veteran
  • *****
  • Posts: 958
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: How to get an Ancestry USER NAME from an Ancestry profile name for tree invite
« Reply #5 on: Wednesday 24 March 21 15:27 GMT (UK) »
The very same thing happened to me last week & I kept getting messages to say the person had not received the invite after 3 times using their username I tried the e-mail & it worked straight away. I was really embarrassed by this & thought it was my fault.

Offline ThrelfallYorky

  • RootsChat Marquessate
  • *******
  • Posts: 3,365
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: How to get an Ancestry USER NAME from an Ancestry profile name for tree invite
« Reply #6 on: Wednesday 24 March 21 15:30 GMT (UK) »
Oh, IgorStrav, did solving my problem send you onto this? Sorry, if so.
TY
Threlfall (Southport), Isherwood (lancs & Canada), Newbould + Topliss(Derby), Keating & Cummins (Ireland + lancs), Fisher, Strong& Casson (all Cumberland) & Downie & Bowie, Linlithgow area Scotland . Also interested in Leigh& Burrows,(Lancashire) Griffiths (Shropshire & lancs), Leaver (Lancs/Yorks) & Anderson(Cumberland and very elusive)

Offline IgorStrav

  • RootsChat Marquessate
  • *******
  • Posts: 4,811
  • Arthur Pay 1915-2002 "handsome bu**er"
    • View Profile
Re: How to get an Ancestry USER NAME from an Ancestry profile name for tree invite
« Reply #7 on: Thursday 25 March 21 07:16 GMT (UK) »
Oh, IgorStrav, did solving my problem send you onto this? Sorry, if so.
TY

No, no, TY - I had a request from an Ancestry member but couldnít invite them from their name as shown by Ancestry on their message, and so had to trawl back in my correspondence to find their email address.

But I thought Iíd post here in case I was missing an easy fix.

Apparently not
Pay, Kent. 
Barham, Kent. 
Cork(e), Kent. 
Cooley, Kent.
Barwell, Rutland/Northants/Greenwich.
Cotterill, Derbys.
Van Steenhoven/Steenhoven/Hoven, Nord Brabant/Belgium/East London.
Kesneer Belgium/East London
Burton, East London.
Barlow, East London
Wayling, East London
Wade, Greenwich/Brightlingsea, Essex.
Thorpe, Brightlingsea, Essex

Offline melba_schmelba

  • RootsChat Veteran
  • *****
  • Posts: 863
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: How to get an Ancestry USER NAME from an Ancestry profile name for tree invite
« Reply #8 on: Thursday 25 March 21 10:02 GMT (UK) »
I've had this problem too. The user name is not necessarily the same as the name on the person's profile, but there seems to be no way of finding this apart from asking the person. The link option has never worked for me.  ::)
The problem is the people who you want to invite to your tree don't necessarily understand that, and they think, well, why do they need my email address when they can see my username on my profile ::) :-\.