Author Topic: new phone can't log out of RootsChat  (Read 501 times)

Offline maddys52

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new phone can't log out of RootsChat
« on: Thursday 06 May 21 05:24 BST (UK) »
I have been given a new phone (yesterday), and after logging in here using Firefox, there doesn't appear to be any button across the top of RootsChat page so that I can log out. The  "unread posts" buttons is there, but no log out.

I've tried closing Firefox, but I'm still logged in.

Any suggestions as to how to log out?

Offline majm

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Re: new phone can't log out of RootsChat
« Reply #1 on: Thursday 06 May 21 05:43 BST (UK) »
I think that you may find the log in box has an option that says "always stay logged in" and it may be ticked.  Try unticking it.

JM  edited ... my phone dialogue box cannot spell or do grammar...  ;D
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Offline maddys52

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Re: new phone can't log out of RootsChat
« Reply #2 on: Thursday 06 May 21 07:08 BST (UK) »
Daughter figured it out, the "log out" button is almost completely hidden under the"search" button. Not sure why the display is so unusual, have tried adjusting the accessibility functions of the phone, but that doesn't change the display within Firefox.

Anyway, at least I can log out now. And thanks JM, yes I have unchecked the "always stay logged in" button. :)

Offline maddys52

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Re: new phone can't log out of RootsChat
« Reply #3 on: Thursday 06 May 21 07:18 BST (UK) »
This is what it looks like on the phone.


Offline Ruskie

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Re: new phone can't log out of RootsChat
« Reply #4 on: Thursday 06 May 21 07:31 BST (UK) »
I checked my phone and it looks similar to that. I have Safari on an iPhone.

 I never look at rootschat on my phone so don’t know if it is always like that.