Author Topic: Recover Family Search Account??  (Read 540 times)

Offline patrexjax

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Recover Family Search Account??
« on: Sunday 20 June 21 14:03 BST (UK) »
Hello all. Several days ago I posted on the USA board a query and received a series of great links....They are all related to Family Search and when I clicked on a link, it gave me a screen that said I need to recover my Family Search account.  AND, it showed a user name that is actually my regular e-mail addy.  I have tried several other ways to access, including using my password but to no avail. Clearly, I am doing something wrong. (We had a tropical storm go through the area yesterday so I thought my ISP was having issues, but that is not the case today.)  I must be doing something wrong as FS seems to recognize my account by giving me my phone number and name, too.... Thanks for any assistance and thanks for reading this cry for help.  Sincerely, patrexjax
ARCHIBALD/ARCHBALD: Tweedmouth, NBL; CHARLTON: Ponteland, NBL;
ERRINGTON: West Denton, NBL; 
FAIRLESS: Longbenton, NBL;
HARDING: Hollinside, Co. Durham;
KING: Newcastle-on-Tyne & Berwickshire;
LOCKEY: Ryton, Whickham, Co. Durham & YKS; NICHOLSON: Ponteland, Newburn, NBL; PAXTON: Norham, NBL;
PAULIN: Berwickshire; REAY, Ponteland, NBL;
SCOTT: Norham, NBL; SELBY: Tweedmouth, NBL;
SLIGH: Berwickshire; SPOOR: Whickham & Ryton;
WIDDRINGTON: NBL

Offline philipsearching

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Re: Recover Family Search Account??
« Reply #1 on: Sunday 20 June 21 14:33 BST (UK) »
On the FamilySearch login page https://www.familysearch.org/en/ there is an option to click "Forgot username or password".  Have you tried either of these options?  (I suggest trying username first).

Philip
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Offline patrexjax

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Re: Recover Family Search Account??
« Reply #2 on: Sunday 20 June 21 14:36 BST (UK) »
Hello philipsearching....I will try that first this time.  Thanks for your interest.   :)  Sincerely, patrexjax
ARCHIBALD/ARCHBALD: Tweedmouth, NBL; CHARLTON: Ponteland, NBL;
ERRINGTON: West Denton, NBL; 
FAIRLESS: Longbenton, NBL;
HARDING: Hollinside, Co. Durham;
KING: Newcastle-on-Tyne & Berwickshire;
LOCKEY: Ryton, Whickham, Co. Durham & YKS; NICHOLSON: Ponteland, Newburn, NBL; PAXTON: Norham, NBL;
PAULIN: Berwickshire; REAY, Ponteland, NBL;
SCOTT: Norham, NBL; SELBY: Tweedmouth, NBL;
SLIGH: Berwickshire; SPOOR: Whickham & Ryton;
WIDDRINGTON: NBL

Offline patrexjax

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Re: Recover Family Search Account??
« Reply #3 on: Sunday 20 June 21 14:49 BST (UK) »
Hello again! Well, this time I had success and was able to "recover" my FS account! THANK YOU. Sincerely, patrexjax
ARCHIBALD/ARCHBALD: Tweedmouth, NBL; CHARLTON: Ponteland, NBL;
ERRINGTON: West Denton, NBL; 
FAIRLESS: Longbenton, NBL;
HARDING: Hollinside, Co. Durham;
KING: Newcastle-on-Tyne & Berwickshire;
LOCKEY: Ryton, Whickham, Co. Durham & YKS; NICHOLSON: Ponteland, Newburn, NBL; PAXTON: Norham, NBL;
PAULIN: Berwickshire; REAY, Ponteland, NBL;
SCOTT: Norham, NBL; SELBY: Tweedmouth, NBL;
SLIGH: Berwickshire; SPOOR: Whickham & Ryton;
WIDDRINGTON: NBL