Author Topic: Gro.gov.uk pdf help  (Read 405 times)

Offline samfisher

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Gro.gov.uk pdf help
« on: Wednesday 21 July 21 09:41 BST (UK) »
Hello all,
I've ordered a birth record to be sent as a pdf , received an email telling me to follow the link .I've logged into the site and can view my order but the 'view pdf' button it asks me to click isn't there..

It does say 'despatch date' as yesterday.. does that mean I can't view it until the delivery date which was originally set as today's date?

Probably a bit of a daft question , might be something simple that I've missed

Thanks for any input, I'd greatly appreciate any help

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Re: Gro.gov.uk pdf help
« Reply #1 on: Wednesday 21 July 21 10:25 BST (UK) »
Are  you in Order History?

Quote
You will be sent an email notification to inform you that your PDF image is ready to
view and download. You will need to log on to your ordering account and you will find
a link to your PDF in your order history. At this point you can view your image by
clicking onto the "View PDF" button.
Census &  BMD information Crown Copyright www.nationalarchives.gov.uk and GROS - www.scotlandspeople.gov.uk

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Offline tillypeg

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Re: Gro.gov.uk pdf help
« Reply #2 on: Wednesday 21 July 21 11:30 BST (UK) »


Offline samfisher

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Re: Gro.gov.uk pdf help
« Reply #3 on: Wednesday 21 July 21 17:35 BST (UK) »
Yeah I'm on the order history pageant I've entered the col number