Author Topic: Family Tree Maker  (Read 791 times)

Offline HarryW

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  • G Grandfather - Albert Spencer 1861 - 1926
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Family Tree Maker
« on: Thursday 29 July 21 12:58 BST (UK) »
Is anyone else seeing a change in the way FTM is working?   

When looking at an individual, If I click on the hints, I get a list of records as normal.   If I then click on one of the GRO records (as opposed to a tree hint) - I randomly find that there is no preview and therefore no way of accessing the original record.   The only solution I've found is to log into Ancestry with a browser.

It always worked fine and I've only noticed this for a couple of weeks.
Census Information is Crown Copyright, from www.nationalarchives.gov.uk

My Interests:

Berkshire: Amor, Beard, Creed, Gale, Noakes, Pearmain, Spencer, White, Willis
Cornwall / Devon: Arscott, Coram, Cundy, Eastlake, Minedue, Reeve
Essex: Ager, Garrad, Linsell, Pearmain
Hampshire: Noakes
Norfolk: Fox, Spencer, Wilkins
Northumberland: Ager, Bell, Cundy, Gair, Robinson
Oxfordshire: Allmond, Beard, Burton, Cobb, Creed, Hilsdon, Nichols, Shurville
Wiltshire: Amor
Yorkshire: Bell, Fox

Offline Hek

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Re: Family Tree Maker
« Reply #1 on: Saturday 07 August 21 02:30 BST (UK) »
Is anyone else seeing a change in the way FTM is working?   

When looking at an individual, If I click on the hints, I get a list of records as normal.   If I then click on one of the GRO records (as opposed to a tree hint) - I randomly find that there is no preview and therefore no way of accessing the original record.   The only solution I've found is to log into Ancestry with a browser.

It always worked fine and I've only noticed this for a couple of weeks.
Possibly the same underlying problem. I found for several days that the sync between FTM and Ancestry was amber. I also found many occasions using a browser that a link to an image would be unavailable but usually worked on refreshing the page.
I gave up on its internal browser very soon after getting FTM