Author Topic: Ancestry - no new messages  (Read 595 times)

Offline AllanUK

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Re: Ancestry
« Reply #9 on: Friday 03 September 21 13:11 BST (UK) »
Interesting BumbleB - I wonder if it's also checking that you have replied to a message.  The person who messaged me yesterday included an email address so I didn't reply via the message centre.

Likewise, my message gave me an email address which I used to reply to the sender, 2 days later, I still see Ancestry is telling me that I have a message.

Offline familydar

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Re: Ancestry
« Reply #10 on: Friday 03 September 21 13:12 BST (UK) »
I had this a week or two back after Anc had unleashed some update or other.  After several days I clicked "see all messages" and used the filter (the weird symbols at the right of the search box) to view unread.  As I suspected, there weren't any, but the unread message icon disappeared.

Could be coincidence or perhaps it's a usable workaround?

Jane :-)
ALLEN
BARR, BARRATT, BERRY, BRADLEY,BRAMLEY,BRISTOW,BROWN,BUGBIRD,BUTLER
CAIN,CARR,CHAPMAN,CHARLES,CH*LTON,CHESTER,COCKETT
COLLASON,COLLYER,CORKERY
DARLING, DENYER,DICKERSON,DOLLING,DURBAN
FARMER,FURNELL
GIBSON,GILES,GROOMBRIDGE
HALL,HAMBIDGE,HARMES,HART,HICKS,HILL,HOLLOWAY
JACKSON
K*AT*S
LANCASTER,LINTON
MCDONALD,MCFADEN,MEARS,MILLARD
NICOLAS,NOAK,NORTH
PARFIT,PORTER
RIPPINGALE,ROBINS
SEARLE,SPENCER,STEDHAM
TYLER,TILLY,TUCKWELL
WADE,WAGER,WALKER,WATSON,WEBB,WITHRINGTON,WOOD

Offline AllanUK

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Re: Ancestry
« Reply #11 on: Friday 03 September 21 13:18 BST (UK) »
I had this a week or two back after Anc had unleashed some update or other.  After several days I clicked "see all messages" and used the filter (the weird symbols at the right of the search box) to view unread.  As I suspected, there weren't any, but the unread message icon disappeared.

Could be coincidence or perhaps it's a usable workaround?

Jane :-)

Just tried your work around Jane, but Ancestry still telling me that I have a message.

Allan  :-(


Offline AllanUK

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Re: Ancestry
« Reply #12 on: Friday 03 September 21 13:28 BST (UK) »
I had this a week or two back after Anc had unleashed some update or other.  After several days I clicked "see all messages" and used the filter (the weird symbols at the right of the search box) to view unread.  As I suspected, there weren't any, but the unread message icon disappeared.

Could be coincidence or perhaps it's a usable workaround?

Jane :-)

Just tried your work around Jane, but Ancestry still telling me that I have a message.

Allan  :-(

Just tried Jane's workaround twice more, logging out of Ancestry each time and finally, success!!

Allan :-)  :-)

Offline johnbarr

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Re: Ancestry
« Reply #13 on: Sunday 26 September 21 01:31 BST (UK) »
I had the same problem and then discovered that clicking on the message where it shows in the left hand column with senders name and icon cleared the message icon top right.

Now I find that I can't reply as the reply box will not accept anything from my keyboard !@#$%
 ::) ???
Barraclough, Barron, Hunter, Marsden, Pawson, Sowden, Street, Vowless,