Author Topic: Sent emails but not from me.  (Read 402 times)

Offline mentmore

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Sent emails but not from me.
« on: Wednesday 13 October 21 23:27 BST (UK) »


Help please.

This evening, clicking on the Sent button, I find I have hundreds of sent emails to people I don't know
all saying the same thing about a parcel being sent to them, obviously I haven't sent these, do I just delete them and do I need to change my password or anything else?

Many thanks

Offline Parmenion

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Re: Sent emails but not from me.
« Reply #1 on: Wednesday 13 October 21 23:39 BST (UK) »
Sounds like your email account has been hacked. You need to change your password to stop it sending those emails.

Offline mentmore

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Re: Sent emails but not from me.
« Reply #2 on: Wednesday 13 October 21 23:41 BST (UK) »


Parmenion,

Thanks for your reply.  I shall change my password straight away.

Best wishes
Carol


Offline Parmenion

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Re: Sent emails but not from me.
« Reply #3 on: Wednesday 13 October 21 23:47 BST (UK) »
Youíre welcome. I would also suggest running a virus scan on your computer just in case thereís anything lurking that may cause a further problem.

Offline mentmore

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Re: Sent emails but not from me.
« Reply #4 on: Wednesday 13 October 21 23:54 BST (UK) »


Hi

Not sure how I do a virus scan, other than run Nortons, but will sort it tomorrow.

Thanks again
Carol

Offline Parmenion

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Re: Sent emails but not from me.
« Reply #5 on: Wednesday 13 October 21 23:59 BST (UK) »
I use Avast Free Antivirus on my desktop PC, which seems OK. If using a tablet computer Iím not too sure. Most viruses target Windows OS so it shouldnít be as likely to have a virus/malware on a tablet. Donít worry in that case.

Offline Gadget

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Re: Sent emails but not from me.
« Reply #6 on: Thursday 14 October 21 00:40 BST (UK) »
If you have Norton, do a full scan rather than a quick one.

Also, do you have any personal details in your email account section as these might have been accessed.
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Offline mentmore

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Re: Sent emails but not from me.
« Reply #7 on: Thursday 14 October 21 10:00 BST (UK) »

To Parmenion and Gadget

Thank you both for your help here.  I have changed my password and about to do a full Norton scan.

I do not do on-line banking or the likes, so should be safe.

Many thanks,
Carol

Offline andrewalston

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Re: Sent emails but not from me.
« Reply #8 on: Thursday 14 October 21 10:01 BST (UK) »
Check also that the attackers have not changed the "in emergency, send a password reset email to" address. That should be in your account settings somewhere.
Looking at ALSTON in south Ribble area, ALSTEAD and DONBAVAND/DUNBABIN etc. everywhere, HOWCROFT and MARSH in Bolton and Westhoughton, PICKERING in the Whitehaven area.

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