Author Topic: Ancestry 'New Home Page'  (Read 7063 times)

Offline torre

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Ancestry 'New Home Page'
« on: Wednesday 18 May 22 17:12 BST (UK) »
I've had a quick look through and I can't see any mention of this subject. Apologies if I've missed something.
A few days ago Ancestry, without any warning, totally changed my Home Page on the Ancestry.co.uk website.
It now contains a load of 'information' which is nothing to do with my family and is of no interest to me.
There is no room, and no way I can find, for me to change it to suit me.

I have just spent 45 minutes looking for a way to complain to Ancestry about this. I finally found a way to communicate with the by email and I've sent a message to them. So far I've received an acknwledgment of receipt saying someone will be in touch.

Has anyone else had this problem and if so, please let me know how you solved it.

Torre
Festorazzi in Kent and Italy
Pottinger in London
Mitchell in Hampshire
Rogers in Hampshire
Paddington in Hampshire
Latter in Kent
Langridge in Kent
Hook(e) in London and Devon
Kirk in Norfolk and Yorkshire

Offline Gadget

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Re: Ancestry 'New Home Page'
« Reply #1 on: Wednesday 18 May 22 17:45 BST (UK) »
It's very cluttered. Like you I can't seem to find a way to personalise, as there was in the olden days!

I quickly click on Trees, Search or DNA from the top bar so that I can get out of it as quickly as possible.

Gadget
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Offline torre

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Re: Ancestry 'New Home Page'
« Reply #2 on: Wednesday 18 May 22 17:50 BST (UK) »
Thanks Gadget.
I'm glad it's not just me
Festorazzi in Kent and Italy
Pottinger in London
Mitchell in Hampshire
Rogers in Hampshire
Paddington in Hampshire
Latter in Kent
Langridge in Kent
Hook(e) in London and Devon
Kirk in Norfolk and Yorkshire

Offline Stanwix England

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Re: Ancestry 'New Home Page'
« Reply #3 on: Wednesday 18 May 22 18:05 BST (UK) »
I wonder if it's a slow roll out and that is why no one else has mentioned it? I don't seem to have any changes on mine yet.
;D Doing my best, but frequently wrong ;D
:-* My thanks to everyone who helps me, you are all marvellous :-*


Offline manukarik

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Re: Ancestry 'New Home Page'
« Reply #4 on: Wednesday 18 May 22 21:27 BST (UK) »
It is very cluttered, littered with snapshots of everything!

I guess it's supposed to be like an index page to get to hints or the part of the tree you were working on or your DNA matches quickly and visually. It would be much better as a drop down so that you could choose to use it or not!
Clarkson, Tolladay, Prevost, Killick, Hicks

Offline Dundee

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Re: Ancestry 'New Home Page'
« Reply #5 on: Wednesday 18 May 22 23:29 BST (UK) »
I have just opened up the 'advanced search' page and bookmarked that so that I skip all the rubbish when I initially open the website.

Debra  :)

Offline Gadget

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Re: Ancestry 'New Home Page'
« Reply #6 on: Thursday 19 May 22 00:07 BST (UK) »
I've now done something similar. To get rid of that awful page that my usual bookmark opened,  I've created a bookmark folder for 'Ancestry' and in that i've added  links  to DNA; Trees; Search. I tend not to use the Search very often!

 :)
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Online CaroleW

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Re: Ancestry 'New Home Page'
« Reply #7 on: Thursday 19 May 22 00:40 BST (UK) »
I don't like it either.  They are leaving any "Quick Links" you have already set up but you won't be able to add any more soon.

I now have to click on "Show More" to open all the quick links I have set up which is a nuisance but works.

Without inputting any data - If you click on "Search" on the right hand side you get a better search facility
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Offline Rosinish

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Re: Ancestry 'New Home Page'
« Reply #8 on: Thursday 19 May 22 01:29 BST (UK) »
I wonder if it's a slow roll out 
I don't seem to have any changes on mine yet.

Nothing new for me (yet), mine is still fine so far!  ;D

I really can't be bothered with all the arty farty extras which we neither want or need.

It's getting to the point, I struggle to navigate any sites I've used for over 2 decades as all the updates are confusing, time consuming & basically useless for what I want/need  ::)

Annie
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Newcastle-on-Tyne/Durham (Northumberland):- Harrison, Jude, Kemp, Lunn, Mellon, Robson, Stirling

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