Author Topic: Family Historian HELP!  (Read 154 times)

Offline sonofthom

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Family Historian HELP!
« on: Tuesday 04 February 25 11:53 GMT (UK) »
I have two trees on Family Historian. A new update has been released and as usual I installed this earlier today. All is well with one tree but my other tree while still listed as a project is now totally blank. All the data seems to have been wiped from my computer. Anyone else had this problem and if so how have you resolved it?
Sinclair: Lanarkshire & Antrim; McDougall: Bute; Ramsay: Invernesshire; Thomson & Robertson: Perthshire; Brown: Argyll; Scott: Ayrshire: Duff: Fife.

Online Gadget

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Re: Family Historian HELP!
« Reply #1 on: Tuesday 04 February 25 16:33 GMT (UK) »
Hi

I've not had that problem so far..

It might be worth having a look on the FH User Group

https://www.fhug.org.uk/

Search through the queries to see if it has happened to anyone else or ask your question on there.


Gadget
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Offline sonofthom

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Re: Family Historian HELP!
« Reply #2 on: Tuesday 04 February 25 18:10 GMT (UK) »
Thanks Gadget. I wasn't aware of this group so definitely worth pursuing.

All files for this tree seem to have been wiped from my PC so every route I tried failed. Fortunately I remembered that I had copied the tree to a CD several years ago and so I have managed to install this as a new project and have now added in most of the missing and more recent bits.


A reminder for all of us to regularly back up on an external device!
Sinclair: Lanarkshire & Antrim; McDougall: Bute; Ramsay: Invernesshire; Thomson & Robertson: Perthshire; Brown: Argyll; Scott: Ayrshire: Duff: Fife.