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Family History Programs, Tree Organisation, Presentation / FTM -can't log on to Ancestry
« on: Friday 27 October 23 10:21 BST (UK) »
I haven't used FTM2019 for several months, and it won't log me on to Ancestry. If I use user name and password, it just hangs. I tried logging on via Google and got a message saying that I wasn't using a secure browser. I've tried both Edge and Chrome, both listed as secure. As recommended, I've also checked that Javascript is enabled. I'm wondering if its trying to sign me in to ancestry.com rather than ancestry.co.uk, as when I went into Google sign-up, ancestry.com was shown as the website. After several hours of messing about, I'm at a total loss as to where to go from here! As far as I know, I've successfully downloaded the update to the program.