Thank you I tried that but when I click on the lady's name it just brings up a wizard for outlook express.
The wizard appears because that is the only email program installed on your machine, so your browser tries to use it even though you have never configured it.
You almost certainly are reading your email through a web browser, so you've never used a mail reader. Those of us who have dealt with computers a long time tend to use a separate email reader, which allows us to deal with email even when we are not connected to the internet; mail is sent and received in batches.
The link has the format "mailto:person@organisation.domain". You can usually right-click on the link and select "Copy shortcut". Then head over to your email, paste into the "To:" box, then delete the "mailto:" from the front.
The Guild website also puts things on the end of the link to pre-populate the email subject line.
Offline readers have other advantages. I got my 90-year old aunt using Outlook, because BT kept changing the way their webmail looked and worked, causing her confusion every 3 months.
