Ancestry tree sharing with family

[Cas (stallc)]

Recently put my tree on Ancestry, which has a facility to share with those on ancestry via user names or via email with friends or family. 

Have invited a few family members to view via their email but they cannot access.

Anybody else had this problem?

[KGarrad]

Have they accepted the invitation, in the email they would have received from Ancestry?

[jaybelnz]

You're right of course KG, and if they haven't registered and used the password given in the invitation, they won't get in.  I have a couple who didn't register because they thought they were going to have to pay.  Now, when I set up an invitation, I make a point of telling the recipient that access is free to them, they won't need to pay anything, just register as requested, keep a note of their given password, and they can return any time from thereon! 

Give that a try Cas!  👍

[Cas (stallc)]

Thanks both

Cas