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« on: Monday 21 March 11 12:37 GMT (UK) »
I could not install the ancestry enhanced image viewer using IE 64 bit, but found, thanks to one of you, that I have also IE 32 bit. I just got a new computer with windows 7. I did not know that I had 32bit and 64 bit. Now I might be able to get my canoscan to work!!!!!
Also there is a patch for FTM. I am using version 16 2006, and could not use it, so went looking on the net and found a Vista patch for it which, also works for Windows 7. It is working fine. I hope this also helps someone else. I am quite happy with FTM 16.
I was quite happy with my Canoscan, too and will try to install it again. I have been trying to install the ancestry image viewer for hours, all I did was switch over to 32 bit. I must have got them mixed up somehow. I hope this makes sense to someone, I am not veyr technical at all, just don't give up easily.
Thanks to you all for your postings and help
Regards Lorayne