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Census and Resource Discussion / GRO .....Refund ?? !!!
« on: Friday 22 January 10 20:02 GMT (UK) »
Hello readers
I have been trying to find out more on my grandfather ( Arthur Charles Nevitt ), information being very thin i requested his marrage and death certs on line direct from GRO. I gathered all the information i could.
I supplied his full name, the dates of both events, both places and all importantly the volume and page reference
numbers... i paid my £14.00 all via the comfort of my house.
Now i find i have received two E mails from GRO stating my "certificates will not be produced as the additional forename is not Charles". The fee for checking the reference is £3.00 per cert. £6.00 total.
I looked at the entries myself stating it states...... Arthur C Nevitt....
I have been penalised for providing too much information it seems..... If i have given them all the information required plus a bit extra, is it right they can reject, charge and expect me to reorder deleting Harles fro the
name of Charles
I have been trying to find out more on my grandfather ( Arthur Charles Nevitt ), information being very thin i requested his marrage and death certs on line direct from GRO. I gathered all the information i could.
I supplied his full name, the dates of both events, both places and all importantly the volume and page reference
numbers... i paid my £14.00 all via the comfort of my house.
Now i find i have received two E mails from GRO stating my "certificates will not be produced as the additional forename is not Charles". The fee for checking the reference is £3.00 per cert. £6.00 total.
I looked at the entries myself stating it states...... Arthur C Nevitt....
I have been penalised for providing too much information it seems..... If i have given them all the information required plus a bit extra, is it right they can reject, charge and expect me to reorder deleting Harles fro the
name of Charles