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« on: Sunday 21 April 24 18:10 BST (UK) »
Leah, tried sending this as personal message at 6.06 pm today sunday 21st. Informed "the inbox "is full". Therefore likely as a new member you don't know how to operate the system. I've explained more in the message below on that point.
So I'm leaving this text open to all to read as I have no other means to contact you, and as said there's no progress possible until you make further access to rootschat.Please bear in mind I am getting on in years right now and may not be available always to assist you.
Was hoping I'd get something back Leah, the case is still "active" as far as my research work is concerned and it was live on site through to my 2nd message which followed my direct personal message at 3.20pm when I noticed your connection (green light) was shining below your entry. If you need further help in respect of dealing with personal messages don't hesitate to go to help item on the top line and look for customer support.
I can't do anything more - such as contact you beyond personal message sent before 3pm. The person who has/buys a copy of the death certificate holds the key which will ensure progress is made once they inform me of the contents. best regards,