Since yesterday when I turned on my computer I am unable to receive my messages in Windows mail. I am able to send them but am getting this message when trying to receive.
Message number 24567 could not be retrieved. Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR inactivity timeout', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
I rang Bt but they said it was not a problem with them as emails can be accessed through bt yahoo. They suggested I get technical help with Bt but I think that would be expensive. Can anyone throw any light on this for me please.
Many thanks
Erin.