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Technical Help / Downloading from Ancestry - Blank document what did I do wrong ?
« on: Monday 22 February 16 17:52 GMT (UK) »
Hi,
Took the free access to Ancestry this weekend--AND I BELIEVE I found my Alexander Robinson- WORLD WAR 1 record,---sooo excited,it did not allow me to print docs but said download,which I did.
Now I have downloads that have NOTHING in them.(just blank screen)
Is this deliberate-or did I screw up?
I stupidly did not make many notes-as I thought the docs would be there for me to continue my research.
So more or less back to square one
Would be interested to know if this has happened to anyone else.
Thanks
Took the free access to Ancestry this weekend--AND I BELIEVE I found my Alexander Robinson- WORLD WAR 1 record,---sooo excited,it did not allow me to print docs but said download,which I did.
Now I have downloads that have NOTHING in them.(just blank screen)
Is this deliberate-or did I screw up?
I stupidly did not make many notes-as I thought the docs would be there for me to continue my research.
So more or less back to square one
Would be interested to know if this has happened to anyone else.
Thanks