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Hi Gadget
The problem is that suggestions about how to get around the issues are getting lost amongst all the other posts. The new search is to a certain degree like a new website and it is a matter of learning how to use it. Yes, there are quite a few bugs in the system but much of the site does appear to work if used properly.
Andy
Andy
Would you buy an untested car? This new site was untested and is very flawed - it's not a question of using the site properly - I have 2 friends who cannot and do not have search fields that I have.
It's not purely a UK issue it is also a problem in AU & USA
If it works for you good but for some of us we have paid and had no service. I am more than happy not to add any further comments to RootsChat.
L
Hi
Am I the only one who is fed up with the constant whinging about FindMyPast. Yes, we all know that FindMyPast is a shambles, and so I'm sure do FindMyPast, but so many of the complaints are repetitive. Once FindMyPast are aware of a problem they don't need to be told multiple times, it doesn't help.
Normally a website such as FindMyPast would do updates at a quiet time so as to disrupt as few people as possible, because of the number of issues it would appear they are doing updates at other times so if something disappears or you can't access a database. try again later.
I also find it REALLY WIERD that a new chatter signed up and the first post is on this topic.
Andy