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Ancestral Family Tree DNA Testing / Re: Odd glitch with Ancestry tree maps
« on: Friday 29 January 21 11:33 GMT (UK) »
Hello, just joining this thread in case there are updates.
My issue is different - I am supporting a friend whose tree of many years making fell apart when it got attached to thru-lines. I worked out (mostly) what broke and managed to stitch back a heap of orphan content - luckily it was still there.
However the tree remains very unstable doing things it shouldn't - and I have another friend having issues too. Got through twice to ancestry tech people but they kept repeating basic fixes from their help files which I had already done.
Her tree is currently not attached to DNA now, we have three DNA tests in the pipeline and I am honestly afraid to link them back up again.
On "website down" sites I can see a bunch of issues reported 2 months ago, but nothing since https://downdetector.co.uk/status/ancestry/
Anyhow just joining in with threads in a few places to keep up with any news.
My issue is different - I am supporting a friend whose tree of many years making fell apart when it got attached to thru-lines. I worked out (mostly) what broke and managed to stitch back a heap of orphan content - luckily it was still there.
However the tree remains very unstable doing things it shouldn't - and I have another friend having issues too. Got through twice to ancestry tech people but they kept repeating basic fixes from their help files which I had already done.
Her tree is currently not attached to DNA now, we have three DNA tests in the pipeline and I am honestly afraid to link them back up again.
On "website down" sites I can see a bunch of issues reported 2 months ago, but nothing since https://downdetector.co.uk/status/ancestry/
Anyhow just joining in with threads in a few places to keep up with any news.