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Most definitely check every year for the last ten years if possible, or as far back as the Bank can go.

I’d then contact My Heritage by phone and ask why the debit has been taken on an account that obviously has been dormant.

Set low expectations from them.

They are all the same, it is very difficult to cancel a subscription online and it is only cancelled when one receives an eMail confirming the cancellation.

As an example, I cancelled My Heritage as soon as I renewed and took a screenshot.

As with Ancestry, it is going to expire with no Auto Renewal.

LizzeL

have a thrulines match to a  5th cousin once removed. He only has one person in his tree (private but presumably himself). I have his 4 x great grandfather in mine (brother of my 3 x great grandmother). I only have name and date and place of baptism for this man, not his marriage or death. I have checked the line suggested by Ancestry and it looks correct. The information that lonks us must have come from other peoples trees as it didn't come from either of ours.

The minimum people in an Ancestry tree is two.

A tree of one does not save hence a tree of two can and is used by Ancestry in creating a Thruline.

Thrulines.

Evaluate each person presented thoroughly including gathering multiple citations for each person.

One thing to check is for each person presented to Evaluate look at their Parents, then compare those parents with the person presented as the prior generation.

What I find is (I’ll just use male to male for simplicity):-
Our DNA match is Bert.
Tom is listed as Bert’s Father and flagged as Evaluate.
His Father Tom is seen on the family trees used as having a Father called Dick.
We then look at Tom’s Father who is presented as Evaluate is in fact called Harry.
So things are off here.
Harry’s Father in the trees is shown as Bill
Yet again we see Harry’s Father presented to Evaluate as John.
In the trees we see Ted as Harry’s Father.
We can also see a sixty year difference between generations presented as Evaluate.

Hence do not take Thrulines as Gospel more “As loose Guidelines”

Try using a different eMail App

I use Thunderbird on my PC and have no issues.

You may also want to check out if you mobile can accept a USB drive being connected to it and simply transfer images to it.

I can easily connect a USB drive to my iPhone and use File Manager to transfer images to it.  Its the easiest way I have of transferring files to my Windows PC.

I have recently been trying to back up some data onto USB flash drives and am surprised to find just how slow the process is. About an hour to write a GB.
So I withdraw all I said about using using USB flash drives as extra RAM or hard disk space. Useless.
I gather that you can buy devices like USB drives but which internally are actually like SSD drives. They might be of some use.

Yes there are external SSD USB that you can buy, they are limited in speed depending upon the USB port version that is fitted to your Computer.

I bought a 2TB M2 SSD drive and an Enclosure in which I fitted it.  It has a USB C outlet which connects to my PC or Macbook.  The enclosure measures about 6mm thick by 30mm by 110mm

These M2 drives are now what tend to be fitted to new PC’s and it I wanted I could simply take mine out of its Enclosure and fit it into a spare socket in my PC.  So it is as future proof as it can be as it is going to have all my Family History research on it.