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How to Use RootsChat (Please don't post requests here) / Problems with E-mail Notifications for btconnect email addresses
« on: Sunday 26 January 20 18:37 GMT (UK) »
Hello,
Just to let you know that we are aware that some members who have BT email addresses have not been receiving their unusual RootsChat email notifications. The members who have already made contact with us have been given their own personal error information so that they can make contact with BT to rectify the problem.
If you are having problems with your notifications please let me know by PM so that I can check what the problem is and advice you further.
Regards
Sarah
Just to let you know that we are aware that some members who have BT email addresses have not been receiving their unusual RootsChat email notifications. The members who have already made contact with us have been given their own personal error information so that they can make contact with BT to rectify the problem.
If you are having problems with your notifications please let me know by PM so that I can check what the problem is and advice you further.
Regards
Sarah