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I found this:

    Logitech Model: H360
    P/N: 981-000242
    Product Requirements:
    Windows 2000/XP/Vista
    Mac OS X 10.2.8 or later
    Available USB port (1.1 or 2.0)

Sorry if it's a stupid question, but does your included paperwork say it works with your operating system?
If it does, I'd be inclined to return it as faulty, as your 'puter seems to be fine with everything else.

'Hat.

I use a 3 Mobile dongle, and I have this problem periodically - it is usually either an increase in local customers, or a fault with the relay mast.

If you contact 3 customer support they will ask you to try a different computer/device, and a different post-code location. They will then pass the problem on to their tech' team, which usually takes ten days. They will then tell you how long the problem will take to fix - usually another ten days.

In all cases 3 have cured the problem, and have refunded the charges for the time I've had poor service. They are very polite, but very slow!

Good luck,

'Hat.

I currently run Avast a/v, and Online Armor (both free versions) on my XP p.c. I also scan weekly for malware.
I use the Comodo firewall (free version) on my XP lappy, with no a/v. Again, I scan weekly.
The only problem I ever had was having my e-mail "spoofed", but that was after someone else posted it on a public website. Thank you very much.

My son uses the Comodo suite (free version) on his Vista lappy. As far as I'm aware he hasn't had any problems, though I haven't checked it recently. My other son uses Norton that came with his Win7 lappy. No problems there, either.

I've tried most of the free security softwares (I'll try anything on this lappy!), and the biggest problems I've encountered are failed updates/upgrades and resource hogging. The difference with paid-for software is that you should get full technical support if something does go wrong - obviously using free software I don't expect any!

I believe the best security is just being very careful how we use the 'net.
Just my opinion, and not something I want to get into a debate about!

Best o' luck, Gooddog.   

'Hat.

I use two scanners (no a/v), and do full scans every weekend.
This old lappy only has a 40gb hard drive, is 70% full, and the scans take about an hour and a half in total.
No problem - I just get the bike out and let the 'puter get on with it!
 

'Hat.