11
« on: Thursday 28 September 17 00:02 BST (UK) »
When the register first came out I could not find my family. I entered the details every now and again without success. In August 2016 I asked for help on Rootschat and mosiefish and others came up with the answer. I had been searching for my Bownass family and the original had been transcribed as Boroness, the writing on the original register was not clear.
There were however more mistakes as somehow two families had been mixed up. The household was named as the Burnett household, Mr Burnett being the last entry of the next door neighbours house. Another twist was that my mother was missing from the transcription and each entry was mixed up with the line above, for example, at the time I was 3 years old, but I have been entered as being in my 30s and a domestic science teacher. I understood that living people would not be shown on the register, but I am still very much alive.
I tried to correct the mistakes but there were so many, so some have been corrected but others not. After sending many corrections and not getting anywhere, I sent them a true transcription of our family entry. This was acknowledged on the 15th June, 2017 and I was told it should be sorted out within 90 days.
On the 11th September, which is over the 90 days, I checked again and nothing had been done. I sent them another email to remind them I was still waiting for a corrected transcription. I received an answer which assured me they would look again into the entry.
It is now over a fortnight later and still nothing has been done.
Has anybody else had problems? How can I get this sorted?
I do hope nobody is trying to complete a family tree with all this wrong information.
Show Posts
