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Ancestral Family Tree DNA Testing / I'm in a pickle!!
« on: Monday 21 October 19 14:37 BST (UK) »
I do this every time I try to set myself up as a manager for a relative's DNA results! I've made a b---s up of it again and need help!
I've just activated my brother's DNA sample before posting it off tomorrow. So far, so good. I think! I set up an account for my brother but using my PC. Then I decided to set the ball rolling for me to manage his account by going in as him and making myself a manager. I waited for the email to ask me to accept this role but it never came. I'm afraid my tech knowledge is awful but is this because I can't send an email to myself on my own PC - or what? Should I have waited until his results arrived? Does it only work if he sends the 'inviation to manage' to me from his own PC?
I'm lost! Help! (sorry I'm so useless).
I've just activated my brother's DNA sample before posting it off tomorrow. So far, so good. I think! I set up an account for my brother but using my PC. Then I decided to set the ball rolling for me to manage his account by going in as him and making myself a manager. I waited for the email to ask me to accept this role but it never came. I'm afraid my tech knowledge is awful but is this because I can't send an email to myself on my own PC - or what? Should I have waited until his results arrived? Does it only work if he sends the 'inviation to manage' to me from his own PC?
I'm lost! Help! (sorry I'm so useless).