Ancestry.com

[casalguidi]

Hi Claire

Are they accessible via Rootsweb http://www.rootsweb.com

They are part of the same company and there were trees duplicated on both the sites.

Casalguidi

[patrish]

Ticker this is their reply,


Thank you for your feedback regarding the new site changes on our site, and we regret any frustration you may have experienced in using the new adjustments. As always, your comments are appreciated, and we will forward them on to our development team. Based on user feedback, technology improvements, and other factors, we will continue to update our website in ways we believe improve the effectiveness, utility, and ease of use. If you have additional how-to questions or concerns about the recent site changes, please continue to indicate these in your response to this message.

Dont know if this really helps me but I am not having any more problems thankfuly with Ancestry.

Patrish..

[Sparkle26]

Hi Casulguildi

Only 1 of my trees come up on the rootsweb site i did have 3
I am waiting for a reply from ancestry to see what they say about it.

Claire

[Ticker]

Ticker this is their reply,


Thank you for your feedback regarding the new site changes on our site, and we regret any frustration you may have experienced in using the new adjustments. As always, your comments are appreciated, and we will forward them on to our development team. Based on user feedback, technology improvements, and other factors, we will continue to update our website in ways we believe improve the effectiveness, utility, and ease of use. If you have additional how-to questions or concerns about the recent site changes, please continue to indicate these in your response to this message.

Dont know if this really helps me but I am not having any more problems thankfuly with Ancestry.

Patrish..

Thanks for sharing their reply with us Patrish.

Best wishes

Ticker

[atherleigh]

Hi all,
I'm not sure where to post this and I hope I'm not breaking any rules of the forum by warning people about my dealings with Ancestry.com thiis evening.  I signed up for the '14 day free trial' where you put in your details including your credit card details.  its meant to be FREE for 14 days and your cc is not debited until after the 14th day!  However, i've just received a call from my credit card company's fraud department  to say that Ancestry.com under the name of MFI family ancestry(or something like that) have debited my account for $1.73!  This might not seem much, but if they are doing this even now and then to unsuspecting subscribers to their FREE trial, then this is FRAUD! 
Just a warning for everyone to be vigilant!
cheryl

[downside]

Hi atherleigh

You are not alone (see link below)

http://www.ripoffreport.com/results.asp?q1=ALL&q5=ancestry.com&submit2=Search%21&q4=&q6=&q3=&q2=&q7=&searchtype=0

ancestry.com are part of myfamily.com.

downside

[atherleigh]

Gosh Downside,
Looks like I"ve got off lightly!  Will be contacting my credit card company and asking that a block be put on any debits requested from Ancestry.com just in case they try to charge me $300!