Hi,
Your grandfather probably served with my great grandfather in the RFA, he was a bombardier and a corporal in the 111th 112th brigades,
I actually received copies of his Army record today.
I kept hitting a brick wall each time I contacted the National Archives at Kew, so I contacted a researcher who visited Kew last week and copied all my great grandfathers details from the microfilms. I told him that I would like him to search the "Burnt Records" for me, and if nothing surfaced from these to check other sources. He told me his fees were £15 per hour plus 30pence each for each filmed document A3 size plus p&p, but he was sure that he would find my ggrandfathers records within an hour, and he did!
He sent me all the details some things I already knew, but alot of them I didn't. There were details of where he went in France, where he went from, when he went to France and returned, also included were the names of his children, includind a death certificate for a child I never knew existed.
He never asked for any money up front and sent me an invoice for his work for £25.75, which was for the "search" 32 A3 photocopies and £1.15 first class postage.
I feel as though the cost of hiring him was money well spent, if I had had to visit Kew myself, it would have cost me between £75 and£100 plus the fact that I would have had to take the day off work and lose wages and I might not have found what I was looking for anyway,
I think your grandfathers records will be in the "Burnt Records", each file varies from the next, your grandfather could have more or less information than mine did.
Good luck with your search, and if you ever want to contact the chap I used I will send you his e-mail address,
(I got his details from another Rootschat member)
The records you want are listed under WO363.