My BRICK wall

[dolly dimples]

 Monica Thanks for sites to follow up on.. Re David Brack .. this looks like the only possible one that might be David H in 1871.. will follow up this too... Thanks. Dolly
  Andy... Yes I realize SP is working , but there is no email from them in my spam or anywhere in the post...Have checked that they are still in my contacts and it shows they are,   is there anything else I can check on .....
    what next!
                           My grareful thanks to you Andy & all  who rose to the challenge.. Dolly..

[andycand]

Hi Dolly

Yes I realize SP is working , but there is no email from them in my spam or anywhere in the post...Have checked that they are still in my contacts and it shows they are,   is there anything else I can check on .....
    what next!

If Im right the problem is that the critical part of the email address is the part before the @ (at) sign. The part after the @(at) sign is simply the ISP address and which in this case is scotlandspeople.gov.uk.

In your contacts you would have for example abcd (at) xyz.co.uk. What you are letting in is abcd not all emails from ISP provider xyz  so perhaps if you set up a new contact called unmanned and in the box for email address put unmanned@scotlandspeople.gov.uk Once this is done, try the forgotten password link (using the username that you just registered with) and see what happens.

Let me know how you go, if this doesn't work you might need to post on the technical board to get this resolved.

Andy

 

[dolly dimples]

  Andy ,I did as you advised   (think I did it right)   But still did not get the email in from "umanned" either.  I seem to have had various other minor troubles since going broadband with BT,  I used to have  Incredimail  as my default mail, as well as Outlook Express.. but I let  BT Yahoo take over.. I still receive mail in Outlook as welll as BT,but am now thinking of changing back to Incredimail as I had no bother at all then !
    I may get on to Tech  help page, but--- also might just gave up with SP , it all gets too frustating for my poor old head  to deal with.... Can't thank you enough Andy for you support. Cheers Dolly

[andycand]

Hi Dolly

But still did not get the email in from "umanned" either

Just wondering if this is atypo or not as it should be unmanned

Andy

[dolly dimples]

Hi Andy, yes, I'm sorry,  it was an errror on my part, but I have double checked my contacts and it is correct on there.
   Just to let you know too that I have posted on the Tech- board to which I am going now..  much obliged Dolly.

[dolly dimples]

  Hi Andy  YIPEE!... Wanted to let you know that  I have successfully got back into SP, I changed my Email page and straight away found the blocked addy in there ..I can't imagine where my blocked mail was on the previous mail, but with Gadgets help I got there in the end... so you were both right from the very  start..  In future I shall guard my password & details for SP like treasure.  I want to thank you for showing such patience and support.  This site is the best!   Regards Dolly 
  PS have ordered the will of Agnes Brash.. Can't wait to see if I get more info of David H.Brash.

[MonicaL]

Hurray Dolly, glad you got there  Let us know if there is anything new on David H.

Monica 

[dolly dimples]

Thank you  Monica,
 I'd also like to say that I greatly appreciated the help that you and also Piglet gave me in my quest, and I will certainly inform you of any info I find on David..
  SP said it takes up to 20 working days plus posting time to receive the goods ordered.. Dont think I can wait that long now!

                               Thank's again Dolly

[andycand]

Hi Dolly

I'm glad you finally got there. It was starting to get rather puzzling.

SP said it takes up to 20 working days plus posting time to receive the goods ordered.. Dont think I can wait that long now

I haven't purchased a will for a while now but I actually downloaded it once my payment went through, have they changed?

Andy