Author Topic: How to use RootsChat: Where are the Help Pages ?  (Read 143060 times)

Offline m1patch

  • RootsChat Extra
  • **
  • Posts: 5
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: How to use RootsChat: Where are the Help Pages ?
« Reply #36 on: Monday 19 July 10 19:59 BST (UK) »
thanks everyone

Offline Bethgem

  • RootsChat Member
  • ***
  • Posts: 191
  • My Grandfather and helpboy at his Congleton shop
    • View Profile
Re: How to use RootsChat: Where are the Help Pages ?
« Reply #37 on: Thursday 16 September 10 21:56 BST (UK) »
Please can I ask this here as I don't know where else to do so.
Why is the Profile page on a timer and it 'Times Out' and you lose all your text?
I was writing a new list of places and names in the box that appears below my posted messages. When I clicked the 'Change Profile' box the screen showed me a message saying the page had timed out. Why, for heavens' sake!?!
I am having to write it all by hand on a piece of paper and then type it in later. I am not best pleased, to put it mildly.!. I wonder if anyone else has had this problem.
Regards,
Bethgem
Green (Grün) - Hohenberg, Württemberg, Germany
Weber - Ingelfingen, Germany
Also in Congleton, Cheshire, UK

Offline Arranroots

  • RootsChat Honorary
  • RootsChat Marquessate
  • *******
  • Posts: 12,377
    • View Profile
Re: How to use RootsChat: Where are the Help Pages ?
« Reply #38 on: Thursday 16 September 10 22:07 BST (UK) »
Hi Bethgem

I wasn't aware of this particular issue before.  Sorry it has caused you problems.

A couple of suggestions: one is to use the Surname Interest Table (there's a link at the bottom of every page) then you don't need to put as many names in your profile.

The second is to type things out in either Notepad or Word or another editor and cut-and-paste it into the Rootschat form when you have it as you want.

Kind regards, Arranroots  ;)
Census Information is Crown Copyright, from www.nationalarchives.gov.uk ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
SOM: BIRD, BURT aka BROWN - HEF: BAUGH, LATHAM, CARTER, PRITCHARD - GLS: WEBB, WORKMAN, LATHAM, MALPUS - WIL: WEBB, SALTER - RAD: PRITCHARD, WILLIAMS - GLA: RYAN, KEARNEY, JONES, HARRY - MON: WEBB, MORGAN, WILLIAMS, JONES, BIRD - SCOTLAND: HASTINGS, CAMERON, KELSO, BUCHANAN, BETHUNE/ BEATON - IRELAND: RYAN (WATERFORD), KEARNEY (DUBLIN), BOYLE(DUNDALK)

Offline Bethgem

  • RootsChat Member
  • ***
  • Posts: 191
  • My Grandfather and helpboy at his Congleton shop
    • View Profile
Re: How to use RootsChat: Where are the Help Pages ?
« Reply #39 on: Thursday 16 September 10 22:54 BST (UK) »
Yes Arranroots, I will have to write it up somewhere and copy it to the box in the Edit Profile page.  Such a nuisance though, as I'd worked hard to get it right and it looked so good! Perhaps a 'save' feature ought to be available? Just a suggestion. Thanks for your reply,
Regards,
Bethgem
Green (Grün) - Hohenberg, Württemberg, Germany
Weber - Ingelfingen, Germany
Also in Congleton, Cheshire, UK


Offline Arranroots

  • RootsChat Honorary
  • RootsChat Marquessate
  • *******
  • Posts: 12,377
    • View Profile
Re: How to use RootsChat: Where are the Help Pages ?
« Reply #40 on: Thursday 16 September 10 23:01 BST (UK) »
You can save by using the "Change Profile" button - and then go in again to add more later, if that suits you?

 :)
Census Information is Crown Copyright, from www.nationalarchives.gov.uk ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
SOM: BIRD, BURT aka BROWN - HEF: BAUGH, LATHAM, CARTER, PRITCHARD - GLS: WEBB, WORKMAN, LATHAM, MALPUS - WIL: WEBB, SALTER - RAD: PRITCHARD, WILLIAMS - GLA: RYAN, KEARNEY, JONES, HARRY - MON: WEBB, MORGAN, WILLIAMS, JONES, BIRD - SCOTLAND: HASTINGS, CAMERON, KELSO, BUCHANAN, BETHUNE/ BEATON - IRELAND: RYAN (WATERFORD), KEARNEY (DUBLIN), BOYLE(DUNDALK)

Offline teaurn

  • RootsChat Aristocrat
  • ******
  • Posts: 1,187
  • A lovely cup of tea
    • View Profile
Re: How to use RootsChat: Where are the Help Pages ?
« Reply #41 on: Thursday 16 September 10 23:44 BST (UK) »
What a great resourse so much easier to read though and find help topics now. Well done Bob

Just one question. I may be having a senior moment but on the help pages it talks about an event calender but I cant find it on my headings :-\

Teaurn
Middlesex   Burnett  Clark   Potter    Cleary    Avery    Moore Howard Jode Keating
Norfolk    Rudd    Twite    Hudson    Chapman Moore Spink Adams
Suffolk    Horne    Cadge    Sutton    King    Adams
Essex    Cable    Wright                         Cumberland  Forbes
Somerset Clarke (pre 1800)                  Cambridgeshire Muncey Parcell
Devon  Flashman                                   Limerick    Hannigan
Census information is Crown Copyright, from www.nationalarchives.gov.uk

Offline Berlin-Bob

  • Caretaker
  • RootsChat Marquessate
  • ********
  • Posts: 7,443
    • View Profile
Re: How to use RootsChat: Where are the Help Pages ?
« Reply #42 on: Friday 17 September 10 07:18 BST (UK) »
The Event Calendar was turned off when we moved to the new server, as it was too "resource hungry". 

We hope to re-install it when Trystan has finished optimising performance.

Bob
Any UK Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)

Offline teaurn

  • RootsChat Aristocrat
  • ******
  • Posts: 1,187
  • A lovely cup of tea
    • View Profile
Re: How to use RootsChat: Where are the Help Pages ?
« Reply #43 on: Friday 17 September 10 16:40 BST (UK) »
That explains why I couldn't find it.  Thought it might have been me ::) ::)

Thanks for explaining Bob :)
Middlesex   Burnett  Clark   Potter    Cleary    Avery    Moore Howard Jode Keating
Norfolk    Rudd    Twite    Hudson    Chapman Moore Spink Adams
Suffolk    Horne    Cadge    Sutton    King    Adams
Essex    Cable    Wright                         Cumberland  Forbes
Somerset Clarke (pre 1800)                  Cambridgeshire Muncey Parcell
Devon  Flashman                                   Limerick    Hannigan
Census information is Crown Copyright, from www.nationalarchives.gov.uk

Offline Bethgem

  • RootsChat Member
  • ***
  • Posts: 191
  • My Grandfather and helpboy at his Congleton shop
    • View Profile
Re: How to use RootsChat: Where are the Help Pages ?
« Reply #44 on: Friday 17 September 10 23:23 BST (UK) »
You can save by using the "Change Profile" button - and then go in again to add more later, if that suits you?

 :)

Saving is OK if I don't take ages composing! That's what I did you see, I took too long and the thing closed down without me knowing and when I clicked to add everything I'd typed it was lost! Oh hum, never mind, back to the drawing board! Thanks for you help. I won't have time for a bit to do it. Cheers for now.  :)
Green (Grün) - Hohenberg, Württemberg, Germany
Weber - Ingelfingen, Germany
Also in Congleton, Cheshire, UK