Device Manager help required - COMPLETED

[Nadine Moore]

I have an XP machine with some entries in Device Manager that I need to remove but am unable to.

The entries relate to my previous mobile phone so I know they are unnecessary. However, when I try to remove them I get the following message

"Failed to uninstall the device. The device may be required to boot up the computer."

the items are:
Sony Ericsson Device 116 USB Ethernet Emulation (NDIS 5) - AVG miniport driver
Sony Ericsson Device 116 USB Ethernet Emulation (NDIS 5) - Packet Scheduler Miniport
Sony Ericsson Device 816 USB Ethernet Emulation (NDIS 5) - AVG miniport driver
Sony Ericsson Device 816 USB Ethernet Emulation (NDIS 5) - Packet Scheduler Miniport

I have been able to disable the drivers but can't uninstall.

Any suggestions?

cheers

dinie

[GenealogyPrinters]

Uninstall the device using Add and Remove programs in Control Panel

[Nadine Moore]

If only it were that simple   

There are no Sony Ericsson devices in Add and Remove PROGRAMS

[downside]

You may need to uninstall the devices in safe mode.

It sounds like the devices are being started at boot time and you cannot remove them while they are live.

Check the following:

Start >> Run and type: msconfig in the box and press OK.

Click on the Startup tab and see if there are any entries for Ericsson.

Then click on the Service tab and see if there any entries for Ericsson.

[Nadine Moore]

cheers downside,

i'll try that tomorrow - getting a bit late to start messing with the pc now.

dinie

[Nadine Moore]

hi downside

No joy i'm afraid. run msconfig as suggested but nothing in there at all.

Also tried booting into safe mode and trying to uninstall from there but no luck again.

Would re-installing the original software, then uninstalling that help??

thanks

dinie

[GenealogyPrinters]

Click on Start and look in the program list, sometimes there's an uninstall option listed under the programs name.

[downside]

It sounds like these are USB devices and are only active when they are plugged into a USB port.  If they do not show up in Device Manager then they are USB devices.  If they do show up in Device Manager then delete them rather than uninstall them.

[Nadine Moore]

GenealogyPrinters
There are no programmes still installed, unfortunately. I guess these are something that got "left behind" 

Downside
The only place they appear is in Device Manager, under Network Adapters. I have disabled the drivers but when I right click, I do not get a delete option - only Update Driver, Enable, or Disable.

I no longer use the Sony Ericsson phone and that's why I wanted rid of them, any further suggestions?

cheers

dinie