ancestry troubles

[Mort29]

what is the point of theses threads - virtually every day.


Even a 24 x 7 operation has to have maintenance. 

[CaroleW]

Sometimes the only way you can determine whether it is a general fault or just your own access is by posting this type of query

It is often reassuring to know that others are having the same problem

Ancestry post a message when it's scheduled routine maintenance - this clearly isn't

[Maggie.]

Well - I've just tried and it's playing up for me also.  It let me in at first then froze and told me to come back later.

Annoying - I renewed my subs only yesterday 

Maggie

[CaroleW]

Just as an extra - I cannot now get into Ancestry

[Mort29]

Ancestry post a message when it's scheduled routine maintenance - this clearly isn't

see Reply #1.


Mines fine at present, maybe doing it in reverse helps (being in USA, but using .co.uk   

[Barnes75]

For the past week when i've logged on to ancestry had a message at the top of the page saying they where going to be doing maintenance this evening i think it was going to be for about two to four hours.

Sarah

[julieriddiough]

mines not working either, it said it had logged the error when i tried to view, also its telling me i'm not subscribed for some ikmages even though i have the top package.  stupid thing

[forthefamily]

They have also made some changes re the "hints". If you have a match with another tree you can no longer see who the owner is in order to contact them....hopefully this is just a glitch......

I haven't been able to get in to research for about two hours and all week it has been on slow down 

mab

[chinakay]

It's been an absolute pig all day.

If a problem like this occurs it's not likely to be someone's personal computer, but it might be their ISP. However, in this case it's clearly Ancestry, and not just co.uk but the entire Ancestry.com.

It's bugging me especially today as this is the last day of my sub and I want to find stuff!