Mozilla Firefox

[Pels.]

If anyone does have an issue with slowness and the pages freezing - open Task Manager and end the process called plugin-container.exe.

This is a known problem and can start to take over, especially after you've viewed something connected to Flash Player, or similar. I did it last night and I'm still here to tell the tale.

Sorry if this has already been mentioned elsewhere.

Pels.

[Gadget]

Could I add to what Pels has said - I sent Pels a link to a BBC iplayer prog and it froze her computer.

I had no problems at all - I think it might be to do with processing power. I was watching on a fairly new laptop.

gnu

Added - FF8 on both of my computers and no problems whatsoever - either on Ancestry or anything else 

[Pels.]

The minute I removed the file, the speed was back to how I would expect it to be. Could be if I tried to watch Gnu's link again, the 'plugin-container.exe' might come back but it's not there now.

I'll go and check.

Pels.

[Pels.]

I clicked on  ( Simon and Garfunkel - The Harmony Game ) and the plugin-container.exe file appeared. I've just removed the process and it appears to be the Adobe Flash Player Plug-in that's stopped working.

The Flash Player plug-in does seem to have issues with Firefox.

Pels.

[wyndham]

The latest version of Adobe Flash Player is 11.0.1.152.  This was available from yesterday.  I currently am experiencing no problem between Flash Player and Firefox 8.

[HarryW]

Be careful of upgrading Firefox to version 8. I clicked on it to start the process, and got a message that some of my add-ons were not compatible, and would be disabled until they were, including ancestry's image viewer.

Darren

I agree - this happened to me and I cannot get it back.   The Ancestry "help" is particularly unhelpful as it still refers to Firefox 3.x !!

[jksdelver]

Be careful of upgrading Firefox to version 8. I clicked on it to start the process, and got a message that some of my add-ons were not compatible, and would be disabled until they were, including ancestry's image viewer.

Darren

I agree - this happened to me and I cannot get it back.   The Ancestry "help" is particularly unhelpful as it still refers to Firefox 3.x !!

I have just done mine on my lap top as well and everything is working fine with Ancestry Remember the Ancestry viewer is a plug in and not an add on. Try your plug in list and you may find its there Tools -add ons - plug ins

[HarryW]

Be careful of upgrading Firefox to version 8. I clicked on it to start the process, and got a message that some of my add-ons were not compatible, and would be disabled until they were, including ancestry's image viewer.

Darren

I agree - this happened to me and I cannot get it back.   The Ancestry "help" is particularly unhelpful as it still refers to Firefox 3.x !!

I have just done mine on my lap top as well and everything is working fine with Ancestry Remember the Ancestry viewer is a plug in and not an add on. Try your plug in list and you may find its there Tools -add ons - plug ins

No - nothing listed for Ancestry - incidentally, the enhanced viewer was disabled when Firefox updated to an earlier version (one of the 7.x series)

[Redroger]

I use Foxit viewer which does everything adobe does and a lot
quicker.