This is the body of their reply (I emailed them all the relevant info I have inc his service number). I`ve scoured the London Gazette 1914-1919 using name variations and/or words such as despatches/intelligence corps/honours and awards....zilch apart from the two or three entries links for which are already posted for this topic.
"Thank you for your request for an estimate for the cost of copying records from The National Archives. Our initial examination of your request shows that specific information within this document is not easily identifiable and will require further research.
There are three other ways for you to identify the material you want copied, assuming that it exists:
1. You, or someone acting on your behalf, are welcome to visit us to do the research yourself. Our staff will give you advice free of charge. For visiting details, please go to
http://www.nationalarchives.gov.uk/visit/. The only payment would be if you then wanted to buy copies from our Record Copying Department or use the self-service copying facilities (where available). You can also take photographs of documents using your own digital camera, under certain rules. For details of the options go to
http://www.nationalarchives.gov.uk/recordcopying/.
2. You can hire an independent researcher to carry out specific or wider-ranging research for you, both at The National Archives and in other relevant archives. For details, and for a list of independent researchers who conduct research at The National Archives, go to
http://www.nationalarchives.gov.uk/irlist/.
3. You can use our paid search service if you have a specific request, but we cannot undertake wide-ranging research. For further details and for the cost of the service, go to
http://www.nationalarchives.gov.uk/records/paid-search-service.htm."
They say many files were lost in 1940 and that very few "Mentioned in Despatches" records have survived, so even if someone were to make a personal search for Bertrand's file - unless I am missing something here - it seems to me there is no way of knowing if there is anything to find.
Phil, I've never used the NA apart from downloading Wills. Pardon my ignorance, but are you saying that there is likely to be a service file for him that I could order via that link? If you are experienced with navigating your way round this site I'd appreciate any help you can give.
Linda