Author Topic: Cannot post!  (Read 992 times)

Offline Earlsdau

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Cannot post!
« on: Friday 29 March 13 02:53 GMT (UK) »
I have posted in various areas of this site about 30 times so am reasonably au fait with the process here at RootsChat....however I have been trying to post a message with a photo attachment and I keep getting either a 'timed-out' pink band across the top or "there is already an attachment with the same name attached".

I have logged out three times. I have closed the site down. I have deleted the message AND the photo and retried. I have tried to repost in all about seven times and keep getting either of those two responses. It's getting frustrating!

What am I doing wrong?

Offline Alexander.

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Re: Cannot post!
« Reply #1 on: Friday 29 March 13 03:05 GMT (UK) »
This problem has been posted several times over the past couple of weeks. I think Trystan is working on it.

In the meantime, to get your post to go through, ignore the 'Timed out' error message and keep pressing the Post button repeatedly until it goes through (it takes 3 or 4 tries).

Alexander

Offline Earlsdau

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Re: Cannot post!
« Reply #2 on: Friday 29 March 13 03:12 GMT (UK) »
Jolly good Alexander I will try that. Fingers crossed?

Offline Earlsdau

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Re: Cannot post!
« Reply #3 on: Friday 29 March 13 03:25 GMT (UK) »
I eventually managed to get the message posted but the photo attachment didn't post.

Any other advice?


Offline Alexander.

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Re: Cannot post!
« Reply #4 on: Friday 29 March 13 03:44 GMT (UK) »
If you go back to the posted message, can you click "Modify" and attach the photo? Make sure the photo has a unique name.

Offline Earlsdau

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Re: Cannot post!
« Reply #5 on: Friday 29 March 13 04:28 GMT (UK) »
I decided to go to my desktop computer rather than iPad, and try again. It said the photo was too large so have made it smaller and voilá it posted.

Thanks so very much Freakneale.