FORCES WAR RECORDS - IS IT A SCAM?

[JohninSussex]

I agree with Gadget - this site is NOT a scam. 

That depends on your definition of a scam.  Clearly it is a genuine web site offering a genuine service, but if they rely for much of their income, on people taken in by their advertising and not reading the small print, that could be a valid definition of a scam.  Even if it's not covered by the Distance Selling regulation it may be sailing close to the wind in terms of the Unfair Contract Terms legislation, so you could take advice around that question. 

[stevew101]

Many companies now use Continuous Payment Authorities whereby subscriptions are renewed automatically unless the customer specifically cancels the subscription.

The Office of Fair Trading offers useful guideance -

http://www.oft.gov.uk/business-advice/treating-customers-fairly/cpa-principles/

Steve

[GillyJ]

I have joined this site for one month and ticked the box to say I did not want payment to be automatically go out next month - I will make a double check on this . I was disappointed with the information on the site as it was not particularly useful really.

[ankerdine]

I have joined this site for one month and ticked the box to say I did not want payment to be automatically go out next month - I will make a double check on this . I was disappointed with the information on the site as it was not particularly useful really.

GillyJ

I am glad you were not fooled by their website and I totally agree that the records I found were of no use either.

Steve, the link you posted was extremely interesting and pertinent to my case. Thank you very much.
Judy

[Keitht]

Whilst researching a war memorial before Armistice Day 2012 I paid for one month's subscription to this site. Not only did I not realise that I had to opt out of further payments (fortunately a friend warned me in time) but I was extremely annoyed and disappointed to discover that so far as World War 2 was cincerned it contained almost nothing which couldn't be freely obtained from CWGC. Since then I have been bombarded with regular e-mails suggesting that I rejoin because new records have become available for any number of the names I had been researching. Whilst it may not be a scam it is certainlt a rip-off and my advice would be to keep your money in your pocket.

Keith

[Lazarus]

I had a similar experience,
Read the small print.
They will renew automatically unless you untick the automatic renewal box.
They must retain your Visa details which is a worry.
I didn't find what I was looking for.

[spices]

Thank you all, I have just checked my profile to find I am not a paid member so my access is limited

Spices

[ladybird]

Thanks for the heads up Judy, looks like I got caught too....have changed my profile! 

[James1950]

I was very disappointed with the site. I too will now check my bank statements