Error Messages on Familysearch

[Forfarian]

Thank you to everyone for your helpful suggestions.

With your assistance and encouragement I have removed Norton and installed AVG, and I have solved the problem.

Is it worth paying for the full version of AVG once the free 30-day trial comes to an end?

[Calverley Lad]

Suggest you do a search for both Norton and Symantec on computer before resting on your laurels?
Symantec being the owner of the Norton brand.
Good luck.
 Brian

[Forfarian]

Thank you. I suppose I thought the Norton Removal Tool would have dealt with remaining scraps of software, but I will do as you suggest. Thank you.

[hallmark]

Suggest you do a search for both Norton and Symantec on computer before resting on your laurels?
Symantec being the owner of the Norton brand.
Good luck.
 Brian

But Norton wasn't the problem Brian as it didn't cause problem on other device, Brian.

[Forfarian]

No, Norton was not installed on the other device. That's why I thought that Norton must have had something to do with the problem. That, and the fact that it has been doing weird things for a few weeks, like throwing up all these odd error messages like 8504, 102 and similar. This was the final straw.

[hallmark]

I'd be concerned about what was causing the errors in first place... same could happen with a different anti virus program installed!

[Forfarian]

I'd be concerned about what was causing the errors in first place... same could happen with a different anti virus program installed!

Indeed, that is sound advice. I will be keeping a careful eye on it, I can assure you. Given that XP is out of date, and that the processor is probably also obsolete, it might be time to consider replacing the whole thing anyway.

[hallmark]

Time to run a complete scan now since you don't know what  Norton was/wasn't doing!

[Forfarian]

Time to run a complete scan now since you don't know what  Norton was/wasn't doing!

Thank you, I have already done so after installing AVG.